June 3rd, 2010 by Steve

Over the Hill

It’s a worry. I’m 46 and three quarters and this is my first ever blog. Not only that, I’m ‘babysitting’ (babyblogging?) for my boss, whose blogs are the stuff of legend. And he’s younger than me. In fact everyone at Speed is younger than me, which confirms two facts: first, I am old; second, we work in a young industry.

Obviously, I haven’t always been old. But when you’re the oldest person in a team of almost 40 PR professionals, you certainly feel it. Speed is not unusual in this respect – all the agencies I have worked at (and there have been a few) have a similar age profile, with most people in their late 20s and early 30s. Quite what happens to PR folk in their 40s, I’m not sure, but there aren’t many of us around.

This is a worry. At a recent iMedia Agency Summit in Brighton, one of the keynote speakers was Professor Sarah Harper, director of the intriguingly-titled Institute of Ageing at the University of Oxford. In a wide-ranging presentation, Prof. Harper argued that the wider marketing community needs to rethink its attitude to the ’silver’ market and shift the focus away from an obsession with all things ‘yoof’. The flurry of approving tweets from the largely 30-40 year old delegates at the summit were testimony to the fact that the professor had hit a raw nerve.

Simon Hill (almost 47)

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March 5th, 2009 by Steve

The great PR Week Twitter debate and a dose of commercial realism

I’ve stayed out of the PR Week Twitter debate. It’s not that I’m shy, nor that I am shocked that PR Week has started a debate. It’s just that I’m working on a big project and it has been keeping me occupied.

Equally, there’s little to add that other PR bloggers, commentators and general gobshites haven’t already said. Or Twittered. And agencies moaning about being poorly ranked should smarten up and modernise rather than acting like a bunch of teenagers.

So let me try to bring in another perspective: size doesn’t matter.

By that I mean it doesn’t matter how Twittery your staff are, it’s what you do with it that counts. I’m not going to make a big deal out of our firm having lots of people on Twitter any more than I’d boast about how many phones people have on their desks or in their pockets. It’s just another communications medium.

But a damn good one. So the question for me is, which agencies are really using Twitter to boost reputation – and ultimately impact sales – for the clients? Few, probably. But those that do are onto a good thing, and good on them. Perhaps PR Week should do a listing of the least digital, least accountable and most luddite PR agencies in the UK.

I suspect if you asked PR agency staffers to do timesheet entries for everything they Twitter (unrealistic, yes), they’d struggle to recharge large chunks of that time to clients. That said, Twittering (like the phone) with journalists does involve asking them about the curry they had last night or whether Newcastle are (correct grammar, see appropriate media style guides) going to be in the Championship next year (doubtful).

I’d like to see the debate tackle the commercial realities behind how PR agencies use Twitter. If there was ever a time to prove the financial value of PR in its adoption of a new technique, it’s now.

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