August 2nd, 2010 by Steve

Why so many national journalists are moving into PR: would more hacks make PR better?

There have been a number of recent announcements about hacks who’ve made the move to the ‘dark side’. Guardian business writer Richard Wray joined Vodafone; Nick Hasell, editor of The Times’ Tempus column, moved to FD; Daily Mail columnist Alice Dogruyol became comms head at Occo. Edelman has also signed up the BBC’s former head of news, Richard Sambrook and FT writer Stefan Stern.

Journalists who move into PR undoubtedly bring precious skills such as the ability to sniff out a good story and provide insight into how it will play out. They can also draw upon impeccable media contacts. However, as with any cross industry move, it’s not a career change without difficulty. Whilst some skills are clearly transferable, there are of course politics and personalities at play within PR companies and their clients. Hacks, in some of these circumstances, may not be the most flexible of hires – especially if their journalist sensibilities clash with the need to provide a client service which supports various stakeholders.

And let us not forget, PR is about so much more than media relations.

Despite some of these reservations, at senior levels hacks probably make great hires. Removed from account and client relationship management, they can certainly give strong strategic input and provide a fresh perspective on a client’s communications objectives. After all, journalists know better than anyone what makes a good story.

However, a hack moving into an account management or client relationship role, without proper training and experience, would be a tough move.

A grounding in PR, built up over years, is essential at that middle level where PRs are expected to be a jack of all trades. At this stage in their careers, PRs must be great writers, networkers, organisers, multi-taskers, financial planners, strategists and consultants, as well as fantastic man-managers. It probably requires some of the most varied skills needed in any professional industry.

Could a hack take it, I wonder?

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June 25th, 2010 by Steve

Tits for tat: a naked truth on the shift to digitised media

Amidst all the talk and digital-native-beard-tugging about the demise of print media, one deeply disturbing facet seems to have barely raised a whisper – what about the norks?

Love it or loathe it (and personally, I am not a fan, although I appreciate it’s a national ins-tit-ution), Fleet Street’s passion for putting near-naked women, and the occasional near-naked gent, all over the pages of its print editions sells papers. And at a time when publishers are selling far fewer papers, can they afford to ignore the transition of titillation to the internet, given its pulling power – so to speak – on paper pages?

Page 3, the daddy of them all, is one of The Sun’s most cherished assets (and that term is something that frequently appears in its copy on the topic). Yet in the master plan for sustainable online journalism, it is being ignored.

While many of the red-tops have tried to replicate the reader appeal of topless women on their web sites, it simply isn’t the same. It’s not that size matters, it’s just that a single evocative image confronting a reader in the morning has far more impact that a bunch of near-naked women smiling from far smaller online pictures. The page 3 web site, for example, seems like a platform for selling branded merchandise rather than, if you’ll pardon the crudeness, a cheap excuse to gaze briefly at a pair of tits.

In fact the Page 3 web site looks decidedly uncomfortable, like it really wants to be like the print version but can’t because there can’t be any naughty bits exposed. It seems more like a guilty-looking brochure for some very bad soft porn.

The media has a real dilemma here. If it exposes as much flesh online as it does in print, it won’t get very far because it risks being morally classified as porn. Yet if it doesn’t find a way to flash its wares on the internet to a similar effect as the print format, it risks losing one of the key factors that compel many readers to buy – and keep buying.

Unless it’s addressed, our nation faces losing some of its most cherished journalistic breast-oriented euphemistic phrases to the mists of time, such as:
- Her firm favourites
- At the double
- Paired down
- Down mammory lane
- Makes a pertinent point
- The Essex beauty

Beyond that, what about all of the cutting insight on politics, world hunger and corporate ethics that’s served up to readers by such ‘beauties’ each day?

Media commentators and influencers, you should make a stand and spotlight an issue that, if not resolved, could see part of our British heritage gone forever. The gawp factor that has long been the envy of foreign journalists could well be going tits up.

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June 15th, 2010 by Steve

The book: chapter three

Time for another quick literary snorkel into the progress on the book on PR that Stephen Waddington and I are writing.

Chapter three is nearly done. It’s a fairly meaty one, covering the stinker of a word that is disintermediation – cutting out the middle-man.

There will be a full preview of the whole book here in due course (i.e. once the bleedin’ thing is finished) but in the meantime here’s what the third chapter covers:

- What disintermediation means for brand risk: how to make sense of media change rather than just sweating about gaining some sort of control.

- Where the power base lies and how it may evolve: the ‘wall’ of old media and how influence is changing.

- The art of conversation: are brands, honestly, up to it?

- The mashing up of future media: how one media will emerge, and the reputation management implications for brands.

- Media everywhere: how content delivery and accessibility is altering reputation and brand engagement.

- Media planning in a converged media world: command versus control, and how to plan and chart editorial influence when the rules have all changed.

More soon.

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June 8th, 2010 by Steve

Blog pic-up: social media when the words are drab or biased

I always think, sometimes for far too little time, about the words I write on my blog. Clarity matters, impact matters, SEO matters. But until now, I hadn’t really thought about pictures. I slap a pic up occasionally when I think people might like it.

As lines between social media and conventional media continue to blur, this made me think back to when I was choosing pictures for newspaper pages, when there was normally an acute shortage of pics but an oversupply of words. Yet pics were the first things laid out on each page, what drew the reader in and what, typically, made the content most memorable.

Corporate blog writers are often told not to make their words too salesy. An obvious point to anyone who has come from the editorial world, yet often ignored.

Why am I banging on about all of this? Well in searching for information about the area where I’m going on holiday this summer, I came across a blog that had biased and saccharine words yet great pictures. It’s intention was to sell me on Corsica – I was already sold, but the pictures were that good that they ‘told’ me where I’d like to visit and what I’d like to do. I forgave the blog its overt salesmanship because a.) it was relevant to me and b.) the pictures were really good.

So many of the blogs I see are too text-heavy, or use the occasional rough picture rather than good shots. In conventional media, pictures are about far more than just supporting the words – they’re a powerful way of conveying news, features and analysis in their own right, and inspiring readers.

Perhaps bloggers can learn some important lessons from picture editors. Citizen journalism should not ignore citizen photography.

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May 7th, 2010 by Steve

Stories you can guarantee press will write around elections: a PR guide

I’m probably a day late with this. Or a month.

All the jizz about to what extend social media would influence votes at the General Election made me think that not enough PRs think about how conventional journalists approach covering an election. Of course they’ll cover it, but typically PRs take the fairly simplistic approach of weaseling a message into newsdesks in the hope that ‘it’ll get picked up somewhere’.

A better approach, I reckon, is to understand some of the old-as-the-hills ground rules for how UK journalists, print and broadcast, cover elections. So here are the 10 Commandments of election journalism:

1. Balance: legally, you have to give a fair shout of column inches and airtime to the parties in the running. Obvious point, but it impacts how the papers and bulletins will be filled before the polls open. Let’s move on.

2. The candidates in pictures: there’s finite scope for writing words about them while keeping the product (e.g. the newspaper) appealing. So you need to get snaps of them in newsworthy positions, if you will. For PRs, this means less opportunity than usual for other picture stories, as a general rule.

3. Memory lane: a handy tactic for writing about elections generally without repeating the same old points about the current one is to rake up stuff on elections past. Older people, who typically buy more papers than younger people, like this. It’s a nostalgia trip. Smart PRs could get into stories by turning back the clock, or coming up with yesteryear-linked story ideas.

4. Extreme voters: the first thing a news editor will say to reporters on any local paper a week before an election is ‘find me the youngest voter and the oldest one’. A bit like the first baby born on New Year’s Day story, but less interesting. Saying that, I did once interview a 103-year-old who dragged himself away from making things with unused matchsticks to shuffle to the polls by zimmerframe. That’s the spirit.

5. Polling station porn: pictures of what polling stations look like. Most look like village halls with big signs in front saying Polling Station, but for some reason the media goes mad for this. There’s always one constituency where the polling station is a caravan. Arf arf. No PR opps here mind. Unless you make caravans perhaps. Although if you have premises near a key polling station, consider something in the streets outside (product giveaways, for instance) as they may get onto telly in those murky hours after the polls close.

6. Hotspots of potential change: national media will always scrutinise the key marginals and the areas where shocks may lurk. They will send in the troops to interview locals on the streets. They will do the ‘I went out of London for the day to talk to these people’ thing. Ample opportunities here for PR is you work out where these places are and either provide relevant information that helps your cause or, if relevant, field someone to talk. Example: your crisp brand is a big employer in a key marginal area. Call press well in advance of their inevitable visit, invite them onto the factory floor to film and field the MD to talk about how times have changes around here, as have our range of now lower-fat snacks. You know what I mean.

7. The skills angle: every section of the paper wants to get in on the election action. The careers pages are no exception. The ‘why do people want to be an MP?’ feature is a dead cert. And a field day for people-based businesses, consultancies, recruiters and major employers to get a bit of corporate spotlight.

8. The count. They may look excited (always wondered how hacks stay up all the way through election night? Perhaps the sheer adrenaline) but journalists who’ve done it before know that the count is the most boring part of the election to cover, yet their job is to make it look and sound exciting. All they can say, beyond speculation, is “they’re still counting the votes here”. Call in with any snippets at this point, it is journalism at its weakest point editorially.

9. ‘Makers of ballot boxes for 200 years’: as the big day approaches, the politics have largely got extremely repetitive and journalists look for those softer stories. And, pretty much, any old shit goes. Does your brand supply thousands of paperclips to polling stations the length and breadth of East Anglia? Get in on the action.

10. The what if story: as exemplified this time around by the what if there’s a hung Parliament story. This is pure media speculation of course, and needs views and opinions from as many people as possible in order to reinforce it. Field spokespeople proactively and you stand a fair chance of airtime.

There are probably more, but you’ve probably heard enough about elections recently.

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February 1st, 2010 by Steve

Print media quiz for digital PRs: the answers

The answers to those questions about print media for digital PR people.

Conclusion: either a.) digital PR people largely clueless about print media, b.) digital PR people can’t be arsed to read this blog or c.) inconclusive. B and c most likely.

1. Stone: big slab of solid stuff that sub editors used to use to lay out pages (pre-Quark Xpress) manually, using glue and a knife. Proper old school

2. Delayed drop: editorial technique of leaving the juicy bit of the story until the end of the copy (largely redundant these days due to immediacy of news and over-zealous subbing)

3. Gash: news page that is approximately 50 per cent advertising and the remainder editorial. As in instruction notes to subs like ‘go big gash flag pic first last only’

4. Reverse stipple: reversing the normal type/background shading of a headline, putting it in a box (normally) and using dots to make it stand out more. Useful technique for enlivening a page full of good stories to add prominence to one (otherwise less noticeable) item

5. Snapper: a photographer

6. Flash: small news item on the front page to bring your attention to a larger story insider

7. Sting: what it sounds like. Effectively ambushing someone for a story. The fake sheikh springs to mind, but some are orchestrated by the authorities, like being invited on a dawn raid in which front doors get put in and suspects are chased across fields in their pants

8. Snatch: picture taken without the subject’s prior permission, such as of a defendant leaving court. Bushes and parked cars are allies, dumb pedestrians are not

9. Snout: insider paid in cash by the publishing company for passing information on (names, addresses, other passages to sleaze)

10. Crosshead: like a sub-heading. A technique used to break up the copy, often used by Sunday newspapers in features

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January 28th, 2010 by Steve

Print media test for digital PRs

Poor old conventional PRs. They may know a feature from a case study, but the social media world can all be a little bewildering. All that jargon, all that talk of conversation, all the stuff that you suspect may be an attempt to disguise something inherently quite simple.

But we asked ourselves a question at Speed the other day: do digital PRs, those people who only operate in the new media world, who may have numerous body piercings, understand conventional media and how it fits alongside new media in creating influence and managing reputation? Do they really know a stone from a sub?

I’ll be blogging more in the future about how our agency is approaching the great PR divide between digital and conventional in order to make sense of it all for clients.

But in the meantime, here’s a quick quiz for purely-digital PR people to see how much they really know about conventional media (and no banging on about how print is on the wane, we’ve heard enough). So please post comments below with answers to these questions.

In the world of conventional media (i.e. newspapers, in this instance), what is a?:

1. Stone
2. Delayed drop
3. Gash
4. Reverse stipple
5. Snapper
6. Flash
7. Sting
8. Snatch
9. Snout
10. Crosshead

(And don’t just use the web to look it up, be true to yourselves).

(And Andrew Smith of Escherman please don’t enter as we know you’ll get it all right).

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July 10th, 2009 by Steve

Non-headline of the week winner is: The Sun

This week was not an inspirational one for headlines.

In fact they were conspicuous by their absence at The Sun, which chose not to cover the investigation at its sister paper The News of the World into alleged phone malpractices. Who could have predicted that?

So to help out Britain’s Favourite Newspaper, here are some headlines The Sun could have run if it had covered the story:

1. LINE B*STARDS (a staunch denial of wrongdoing)
2. DIAL BE HACK
3. ‘WAPPING GREAT LIE’
4. MIND THE TAP
5. CALL ORDER
6. BUG OFF
7. FINE LINE
8. PIN LADEN
9. BLOWER JOB
10. SHAMING OF THE SCREWS (yes I quite like that one)

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July 9th, 2009 by Steve

Shock: not all journalists are completely 100% ethical

So the BBC is camped outside News International while debate “rages” about whether alleged mobile phone hacking tars journalism (or the NotW, at least) with a foul brush.

Get real. Whatever the outcome of this one, journalists listen in to conversations they shouldn’t all the time. Whether eavesdropping rudely, being passed notes illicitly, tuning into police radio frequencies or scavenging through dustbins, journalists do dodgy things to get information. This is my first-hand experience.

The point is whether the NotW did anything illegal. The news coverage is now turning to this point, but only after a day of bluster about ethics. If you want to write about ethics, don’t shine the light on journalism, you won’t be telling the public anything it doesn’t already know.

My interest is in what happens if the police tear Wapping Towers apart looking for phone hack evidence and find all manner of dirt on big stories that are being stored for a rainy day.

So in case they do come out, here are two that may be lurking in a cupboard:
- Picture of minor celebrity in a compromising position with a domestic dog. Circa 1995/6 I believe
- A big trail of evidence implicating a former football manager in (alleged) international crime

You read it here first. Kind of, in a veiled and very obscure way. I do have the law to consider.

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July 9th, 2009 by Steve

Are the best PR people those who could cut it as hacks?

typewriter

It’s often said that the good PRs are those with the ability to think like a journalist. But let’s cut to the chase: ultimately, are the best PRs those who could actually be a journalist?

It’s a viewpoint that makes logical sense. To be really good at your job of securing publicity and tweaking media output to create influence for clients, you need to second-guess the motivations of individual journalists. You need to be able to write like them. You need their news sense. You need to understand their competition and the commercial agenda of their publisher.

If you can do all that with your eyes shut, surely you could actually do the journalist’s job? Probably.

So here’s a contentious point: are the best PR people those who could cut it as hacks, and should the industry be doing more to develop news skills rather than the routine PR training packages? Journalism as an industry may be shrinking, but as agencies move from largely doing media relations to doing proper public relations, the ability to understand news drivers as you engage with audiences directly is more important then ever.

I’ve been in PR for 14 years since switching from journalism and can honestly say that I’ve met and worked with PRs who could comfortably cut it as hacks on any UK newspaper, radio station or TV news show. Then again, I’ve come across swathes of PRs who wouldn’t have a bloody clue how to be a journalist and wouldn’t know a story if it jumped up and sunk its teeth in their fleshy arse.

Equally, I have mates who are journalists who would make great PRs, and mates who are journalists who would be the world’s worst PR people, regardless of their news prowess. Plus I’ve worked with clients who I think would make good journalists.

Conclusion: the best PRs are those who could turn their hands to journalism tomorrow, and have the commercial nouse and self control required to counsel clients.

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