July 14th, 2010 by Steve

It’s the little things

There is a nervous look on the faces of many at Speed at the moment. It’s not the economy, it’s not the latest sky-high client challenge, it’s not a pitch with an exceptionally obscure brief. It’s because the kids are coming to work on 10 August.

More than three months after the semi-official Brings Your Kids to Work Day, we’re doing our own. In a low-key way, possibly with crayons, definitely with cleaning products at the ready.

It seems this is a pretty rare occurance in the UK, although US companies take to it once a year with some gusto. For Speed it’s a potentially reckless experiment and may never be repeated, but we’re game.

So for one day our ranks will be swelled by a cast of extras ranging in age from junior toddler to teenager. The experience will be documented here, by the kids as well as the adults.

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
June 29th, 2010 by Steve

Book chapter preview: now they can answer back

The Wadds and Earl book project is past the half-way point. More soon, as contributors are being lined up from media firms and other notorious corners of our trade.

In the meantime, a taste of the most recent chapter I’ve written: the perils brands now have in engaging in conversation over two-way media.

The audience can now answer back. And often it wants to do just that. Most brands realise they need to wade in, but face lots of decisions in doing so:

- Who will converse, given everyone can conceivably be a spokesperson now?
- How can you sort blatant brand-baiting from more meaningful engagement?
- Keeping your pecker up in difficult conversations
- Everyone may be watching you: what does that really mean?
- How to ascertain what chatter matters

We’ve got a name for it now too. It is quite a striking one.

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
June 15th, 2010 by Steve

Speed experiences something rather fishy

A pleasant tale. Or tail.

Visitors to Speed HQ in Leicester Square will have been swept off their feet (and into a meeting room, or towards the lollipops in reception) by our front-of-house dynamo Sonia ‘Sonic’ Carneiro. Possessing superhuman powers, she single-handedly makes the places run smoothly in the face of peril, amuses her colleagues constantly and ensures hungry clients have something to eat when they turn up having missed lunch.

What few know, though, is that employment contractual negotiations with Sonic were not routine. Flexible working, pension generosity, birthday off, broadband paid for at home – the things that have again made us Holmes Report Best UK Agency to Work For – failed to impress.

What Sonic wanted was lobster.

At least that’s what she said. I’ll never know. It may have been (face it, it was) just a way to wind me up. Each day for the past few months I have been reminded that the lobster promise had not been fulfilled.

Until today. Tuesday, 15 June, 2010. The day Sonic finally got her lobster.

What have I started?

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
February 24th, 2010 by Steve

Ruth Jones, new to the Speed board (and 10 of her secrets)

We welcomed a new face to the Speed board this week: Ruth Jones. She has actually been bringing her Bradfordian charms to the office for more than four years now, but her energy and drive have seen her rise to run a line of business, our new Fast-Growth Technology Markets team.

I could wax lyrical about how good Ruth is all day, but it may only increase her market value and her ego.

Instead, here are 10 things that weren’t in the blurb about her appointment:

1. Ruth’s twin sister was World Number One Thai boxer

2. Sir Alex Ferguson wrote her a letter (well, he signed it)

3. Interviewed Geoffrey Richmond, former Bradford City chairman, aged 14

4. She has a cross-shaped scar on her stomach

5. Failed her driving test for speeding

6. Given the Last Rites twice

7. Played county hockey

8. Favourite film is ’10 things I hate about you’

9. First baked a cake at the age of 29

10. Climbed Croagh Patrick (not in sandals)

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
February 4th, 2010 by Steve

The PR person of the future will be an utter know-it-all

It used to be that certain media stereotypes befitted the PR industry. We worked hard to get away from them, talking about being consultants rather than suppliers, bigging up our strategic significance.

Today, the PR person comes in all manner of shapes and sizes. In many ways, we are a symbolic reflection of the diverse, fragmented, rapidly evolving and somewhat nervy media we work with.

We now have these types of PR people, amongst many others:

- Moderately experienced female PR, invariably blonde, lives Fulham, very comfortable with conventional media and tries hard to play lip service to social media

- Young digital pup, of-the-moment trainers, the hair of the commercially innocent, social media slurper but does not read the papers really

- The experienced senior director, a fondness for expensive moisturisers and knows PR is changing, but looks in the mirror each day and really wishes it wasn’t

- The overworked agency stalwart, dabbles with social media, sometimes surprises with digital acumen, but employer does not give them time to really learn the digital ropes so conventional remains the bread and butter

- The extreme digital enthusiast, made a personal vow a year ago to practically abandon conventional PR and bathe in the heady waters of digital, often tweets about pets and weather

You may recognise some or all of these.

Not clones, but better skilled
But in the future, the PR person will become much more of a standard item. Of course agencies will always look for diversity and range of experience when building the right team and the right culture. But the set of skills will become more regular across the team. And those skills will be a good deal more sophisticated, as well as comprehensive.

As Speed people covered at a Social Media Week breakfast this morning, our view is that PRs of the future are going to need to be experts in all corners of the media, and how to use editorial techniques to do commercially-valued things for clients. Social, print, broadcast, all types of media. Animal, vegetable, mineral, as The Bishop of Bath and Wells (pretend) once said in Blackadder.

The PR person of the future will need to be a complete know-it-all. We’ll need to know how the newspapers work (and boy is that changing fast), how social networks evolve and what has greatest influence at any given time, how ripples effects can be created and PR’s role in a rapidly changing marketing mix.

PR and advertising: let’s sort it out
Danny Rogers at PR Week has picked up on the latter point. He has also touched on why PR may need to hire people from beyond PR. My view on that is that is only one part of the picture: too many PR people have simply not been given encouraged (or had the foresight) to learn the skills they will need in the future, which is why some agencies may be thinking broader. The bigger picture is that PR must grow up and work with advertising to establish the mutual value we can create for clients.

Face it: PR must stand up and be counted
But first, we need to upgrade PR. How we gather insight, the ideas that will really work across diverse media, who the right influencers are now and for the long term, and how we can really, honestly, properly, confidently, unashamedly measure impact.

And the answer to the last point is not just about the latest slightly-better-than-previous-versions social media monitoring tools. It is more like what blend of tools will be more effective for each client, and above that how we can truly tell whether audiences have been influenced to act to our benefit, and when they will do so.

Speed’s approach to the skills challenge we now have in PR is bootcamp-like, but we feel the only way to ensure everyone across a PR business has the skills they’ll need for the future and that clients are coming to rely on. We make no apologies for this. We do not see how half measures or half-cock schemes will cut the mustard. We are working to ensure we are the consultancy that really cracks where PR – all of PR – is going amidst a diverse and fast-changing media.

We are not know-it-alls by any means, but – within the confines of public relations, and how the industry is changing – we aspire to be that. If you know what I mean. PR people who are experts across the new, broader remit of PR, rather than those who stick to our traditional knitting or cling to trends.

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
March 19th, 2009 by Steve

Superheroes in press-tickling cartoon caper

Check out this cartoon doing the rounds of the UK press about our name change to Speed today.

http://www.speedcommunications.com/email/landing.html

Birth of a PR terrahero

Birth of a PR terrahero

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!
March 19th, 2009 by Steve

Adieu, Rainier

We started Rainier PR on 1 September, 1998. The day before I’d put up the shelves, wheeled in the wonky fridge and put up the desks.

How times change. Rainier grew to be an agency with a strong reputation in the technology sector (and a perennial iritant to some of its rivals).

Today we’re launching Speed, a new consultancy that will have Rainier as its technology team. Speed extends our reach into broader types of PR though, with corporate, business and consumer teams. And enables us to maintain our focus in each of these sectors while being part of a larger business with more clout and more ideas.

Speed is six months in the planning and hopes to make an impact at a time many PR firms are running for cover. I could wax lyrical on here about how we’ve instilled a modern approach, smarter methodologies and better measurement models. But that’d be blatant self-promotion.

My blog is now on this site. Expect your usual dose of frank and relentless insight.

emailAdd to del.icio.usDigg This!Share on FacebookStumble It!