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January 16th, 2012 by Steve

Speed, spin, Alastair Campbell and proper PR

Speed doesn’t tend to do things by halves.

We launched with a bang, we’ve always aimed to set the bar higher with our campaigns, our approach to working with clients and the work environment we create for our people.

Tomorrow we’re aiming to mark the beginning of the next stage with an enviable sales event featuring former Government communications head Alastair Campbell, former Virgin PR mastermind Will Whitehorn and Speed’s Stephen Waddington, who co-wrote the new book Brand Anarchy with me.

Yes it’s a sales event, but only in the contact-making sense, with no hard sell (not even a copy of the book). In the course of compiling research for Brand Anarchy, Stephen and I undertook many interviews with experienced, expert and infamous communicators who’ve been at the sharp end of the media and its changing times over the past few decades.

Alastair is one of many people quoted in Brand Anarchy, and agreed to come and talk tomorrow about the end of the age of spin and the need for a more authentic style of communication in the future. It’s something that many brands will say they’re already doing, yet most are being challenged by the dizzying pace of media change and requirements to overhaul how they plan reputation management.

One of the reasons Brand Anarchy took 18 months to write, besides the fact that both of us lead really busy lives and did the copy in the evenings, and on trains and planes, was that some of the chapters had to be updated twice because they were out of date by the time they’d been written.

It’s symptomatic of how fast media is changing, and how fast PR is having to change too. Which is why Speed’s next stage is going to be about taking the PR programmes we run beyond audience engagement with clients’ brands, so that the audience has sustained participation in the brand story. It’s a long way from just broadcasting a message at people via conventional media outlets.

What do we mean by that? Well we’re not giving it all away yet, but suffice to say the expertise we’ve gathered and been exposed to in writing the book has given us some insight into how to push the frontiers of PR a little further.

In many ways, what we’ll be doing is getting back to some of the true principles of PR – proper public relations, not just media relations.

Stay tuned. We’d like you to participate in our story too.

May 10th, 2010 by Steve

National deficit: spin worn thin yet markets dim

Many media commentators pointed out throughout the UK’s General Election build-up that none of the main parties talked much about the pain that would result in the coming years from slashing spending to cut the national deficit.

There is, of course, a reason for that: misery is not the world’s best sales message.

Any voters with half a clue knew that that sort of drastic action was and still is inevitable; it just wouldn’t have won votes to rub our noses in it during the election campaign. Instead, the whole issue was neatly sidestepped as the leaders focused on other issues, parking the issue of the Age of Poo for the post-victory era. A sound PR approach, if winning the election is your objective.

Now, with the election done and the parties playing a waiting game, issuing holding statements to fend off nervousness while the formation of Government is eeked out behind closed doors, it is clear that the spin over the deficit has worn more than a little thin. Austerity is staring us in the face.

Which makes the way the markets have responded to uncertainty over who will govern look even more fickle.

Media coverage over the weekend about the tumbling pound and why the markets won’t wait for an election outcome just makes the financial markets look juvenile.

Yes the electorate also wants decisive Government to get on with tackling the deficit. But we haven’t had one for months, so what does an extra few days matter?

Yes the new Government needs to crack on straight away with tackling the deficit and not enough was said about that during the election campaign. But City people, wake up: that was the PR (not) talking.

Yes Government will have to suffer massive unpopularity to get all of this done. But we voted them in, kind of, more-or-less, in a round-about way. Subject to contract.

Already today, the looming likelihood of a Conservative/LibDem coalition is seeing the pound recover slightly. Good news, but yet more fickleness from markets swayed like toddlers with information taken at face value, rather than pausing to think about the bigger picture.

March 22nd, 2010 by Steve

Spun parliament: accept/decline/tentative

The Advertising Standard Agency’s recent ruling on the Government’s climate change advertising campaign begs one big question for the PR sector ahead of the looming General Election: is spin screwed?

In banning two press ads, the ASA advised that Government advertising should be more “tentative”. Viewers had apparently found them misleading, scaremongering and distressing.

So, tentative. If the previous three General Elections, particularly the 1997 one which was lauded as the dawn of the age of spin, had seen a more tentative approach to party political PR, the media outcomes would most likely have been very different.

Choice of words is rarely more important than in pre-election PR. So what would happen if a watchdog (alright, strictly speaking there isn’t one) waded in and ruled that electoral media spin must be restricted, with all words intended for editorial pick-up phrased tentatively?

We haven’t had the list of 2010 election pledges yet. But here are three recent press releases from each of the main UK political parties, and how those stories may have looked if a more tentative approach had been taken:

Labour
- For the last 10 years the Conservatives have been concealing the truth – Straw: Government concerned that some people may have been a little on the opaque side, at times
- Action on ant-social behaviour: Measures are mooted on what things may be feasible to deal with behaviour that some may deem not in the best interests of members of society at all times
- Securing the recovery is essential – Gordon Brown: Economic prosperity might be a good thing for some people, says the man we understand to be Prime Minister

Conservative
- Conservatives call for investigation into lobbying scandal: Conservatives ask fairly nicely about whether questions could potentially be asked about whether or not lobbying rules were not entirely adhered to
- Labour undermines ivory ban: Opposition could ask for scrutiny of possible Government lack of support for planned changes to ban (tsk tsk)
- Conservatives propose radical overhaul of Britain’s energy policy: potential alternative plans are made public; any inference that the current Government has not done things right is not necessarily intended

Liberal Democrat
- Government must honour cheap tickets pledge for Olympics says Foster: the Government should really, if it can find it in its heart to do so, come good on the probable assertion it may have made about the Olympics
- Pensioners must be exempt from broadband tax says Foster: People who may no longer be young and could claim pensions should probably not dip into their pockets over the internet’s future
- Nick Clegg calls for cross-party Council of Financial Stability: LibDem leader may have uttered something about a potentially joined-up way of tackling the deficit, if indeed such financial conditions currently exist

Spin. Best stick with it, and stay cynical.