Computing – Customers set to demand better technology from banks
Analyst Gartner has warned that customers will desert banks which do not deliver highly personal and customised online services. A recent Gartner study highlighted the rising expectations consumers had of online banking services. The analyst predicted that banks which do not react now risk losing customers in the future.

The Register – Nokia snaps up unified address book vendor
Nokia is to acquire address-book-on-steroids purveyor Cellity, obviously hoping to bring some of that Palm Pre centralisation of data onto its own devices.

Silicon.com – Microsoft U-turn: Browser ‘ballot’ coming to Europe’s Windows 7
In a reversal on Friday, Microsoft said it is now open to allowing users in Europe to select competing browsers in Windows 7. Essentially, Microsoft is offering to put into Windows a way for consumers to easily install a rival to Internet Explorer.

BBC News – Spotify sets its sights on iPhone
The Swedish music streaming service Spotify is planning to launch its first mobile application within days.

FT Technology – Ebay sets out to reinvent itself by luring bigger sellers
It has been more than a year since John Donahoe took the reins at Ebay, inheriting control one of Silicon Valley’s best-known and most lucrative companies from the charismatic Meg Whitman, who shepherded it from infancy to internet powerhouse.