August 27th, 2010 by Simon Matthews

Ground Zero mosque and a media balancing act

Ground Zero Mosque Protesters 3
Image by david_shankbone via Flickr

The ongoing furore over whether or not a mosque should be allowed to be built near Ground Zero in Manhattan has brought many issues to light and has given people considerable food for thought.

If you want to read more about the mosque, Charlie Brooker has written a characteristically satirical take in the Guardian and the BBC has reported on it extensively (as has pretty much every news site on the internet). But while the media is legally obliged to be balanced in its reporting, should it have a moral obligation too, particularly given the sensitivity in this case? While a lot of the media coverage has been even-handed and fair, the right-leaning press must surely take at least some responsibility for the uproar.

The vast majority of people would agree that anyone with that level of influence over a group of people should act with restraint and have some kind of ethical obligation not to directly mislead the public. But is this moral necessity trumped by the need for a free press, and the commercial necessity to sell content? In the case of the mosque, the very real fear is that media slant will whip up prejudice and misinformed word-of-mouth that is socially damaging. Or even puts lives at risk.

To quote a well known superhero’s uncle “with great power comes great responsibility”. I think most people would agree with this as a general rule. The media should not be required to be squarely balanced in all reporting, as that would be overkill and make the media landscape a much duller place. But I do believe that there has to be some kind of ethical onus on fairness – regardless of legal and commercial requirements.

I have a couple of suggestions for simple ways for the media to improve balance:

-          Don’t report opinion as fact – at least try to back up your argument! Yes journalists are not ‘supposed’ to do this, but it is increasingly common as information from social media gets picked up by the conventional press

-          Avoid straw man arguments – all too common, but can be a very persuasive fallacy

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August 18th, 2010 by Nick Bishop

The Economist named as one of the world’s hottest brands

The Economist might be 167 years old but age, and an unwavering commitment to a philosophy formed back when Queen Victoria was busy ruling an empire, haven’t prevented it from being included in Ad Age’s annual round-up of the “World’s Hottest Brands”.

Ad Age’s list is limited to just 30 brands, including many of the names people in the marketing industry would expect to see included: Facebook, Ikea, Nike and BMW for example. That The Economist, a brand with a fraction of the number of consumers of these companies, is considered to be of the same calibre says much about both the quality of the product and the rigour of the publication’s marketing.

In both cases, it’s The Economist’s refusal to compromise that has made it so successful. Editorial is always disinterested – unaffected by background forces – and marketing is always true to the essence of the product. That may sound simple to achieve but to not waver over the course of 167 years deserves great praise.

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August 5th, 2010 by Clare English

‘Speeps’ Profiles – Chris McCrudden

This week, Speed’s revered creative director, Chris McCrudden, talks rainbow socks, the definition of ‘fugly’ and why the best ideas in life often crop up in the bog.  (Some parts of this profile may have been edited to protect the guilty)

How is the leg?

Broken.

You head up the Creative Team here at Speed. Any pointers for those faced with a seemingly boring/conservative client and want to inject a bit of creativity and pizzazz into the account?

Mind-bending drugs. Seriously, did you know the ‘work’ and ‘play’ bits of your brain are diametrically opposed? You’re not going to come up with a wonderful idea staring at a screen – that’s why we always do brainstorms in the creative area. If you’re stuck, go for a walk, or the loo. You always have the best ideas in the bog.

What is the weirdest suggestion you have had in a brainstorm that a client has considered or gone ahead with?

A very early experiment with social media that involved blogging about office ‘ghost stories’, way back in the days when we still thought Livejournal was a good idea. Like its subject matter, it disappeared in a puff of smoke.

What would you consider to be your biggest achievement so far in your PR career?

Winning Symantec was pretty awesome. I wanted that account for years. Oh, and persuading Sir Ian McKellan, Michael Caine and Anna Ford to part with ties for a charity auction.

What is the most irritating consumer trend you are seeing today?

Not so much a trend as an idea that won’t die. Men wearing big cargo shorts and flip flops. Fugly. Do not do it.

That said, I’m totes hearting the shoulder padded jacket, skirt and t-shirt look that East End girls are working at the moment. It’s identical to what my Mum wore to work in the early 90s.

You are usually in close proximity of some historical tome. But what newspapers/mags/tv programmes do you regularly read/watch?

I don’t watch TV if I can help it, but have a shameful addiction to The Archers (a soap opera on Radio 4 about sheep farming, for the uninitiated). And that’s only for the gin soaked old fag hag who runs the pub. She’s amazing. Other than that I read National Geographic occasionally, and steal the consumer team’s copy of Pick Me Up (it’s only 79p) when I want handy household tips and true life features on spousal battery and incest.

We have seen your feet come in an array of colors. So what advice would you give the men at Speed when considering purchasing a pair of socks?

If you wear artificial fibres on your feet you deserve all the athlete’s foot you get. And never wear a tie and socks in the same colour – it’s too matchy-matchy.

If you could give Nick Bishop one gift what would it be?

My thanks for nagging me into actually finding out I have a broken leg.

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August 5th, 2010 by Clare English

‘Speeps’ Profiles – Simon Matthews

This week, the winner of our ‘Wall of Shame’ competition (on the basis of the submission of this super snap), Simon Matthews, answers some suitably random questions about fetishes, football and the role of PR in today’s business climate.

Q – Tell us about your worst habit – throw in any fetishes.

A – I’m far too generous which has led to at least one of my friends owing me £600

Q – List the 3 most embarrassing things you’ve ever said/done – whilst sober.

A- Inadvertently accusing my step-step-grandfather (step-dad’s step-dad) of using inflatable sex dolls – in my defence I was young and didn’t really understand what I was talking about.

In ‘Nam I fell down an open manhole while walking across a field with my friends, after an interesting run in with some prostitutes who stole 100,000 Dong (about 5 of her majesty’s sterling pounds) – without any form of professional services being exchanged I hasten to add.

I once ate a habenero chilli in one mouthful because an attractive lady bet I couldn’t. I was successful in the attempt but my mouth was in such a state of pain and dribbling that I was rendered insensible.

Q – What’s your take on today’s business climate and the role & importance of PR?

A – It’s still a little rocky out there in places and PR is as important as ever – if not more so. A company with no PR will struggle for awareness in a competitive business environment, so they need us to put them right in front of their customers in a way that advertising and other marketing disciplines can’t.

Q – Are you a football fan? Why? Who do you support? Have they won anything?

A – Crystal Palace. Winning is for chumps.

Q – I hear match.com will soon have a new member – what qualities do you possess that one might…consider?

A – In the name of research, I have bravely volunteered to sign up to match.com. Apart from being generally great at everything, I’m a pretty good cook. All I can ask is that the ladies form an orderly queue.

Q – Name your top 3 Speeps and the reasons why you love them/don’t love them so much. We’re an honest bunch, don’t be afraid of the possibly hostile repercussions.

A – Very difficult to choose as I do like all of you lot, despite your best efforts – here’s an arbitrary selection:

Bex has to get a look in on this – she’s lovely and, as a bonus, hasn’t fired me.

John Brown – often looks quite dapper and is the source of many japes.

Nicole – lunch buddy extraordinaire.

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August 2nd, 2010 by Flora Turner

The Future of Makeup?

My makeup bag, dressing table and bathroom cabinet runneth over with the unused makeup I have purchased either through misguided necessity or impulse buy.

Why have these glorious cosmetics gone to waste when they were so obviously a must-have at the time….? While yes, a lot of the time it transpires that I have amazingly managed to duplicate a previously purchased gem, but for the most part it is because the new Arizona Tan bronzer makes me more oompa loompa than sun kissed beauty or the Raspberry Crush eye shadow gives me the sexy look of festering conjunctivitis that I hadn’t anticipated.

Now the days of clashing cosmetics with my pasty skin tone are numbered as a new technology is set to revolutionise how we buy our makeup (apparently). Cosmetics giant L’Oréal is piloting a range of digital mirrors which take a snapshot of a customers face and ‘applies’ the makeup of their choice to the image once the product barcode has been scanned. You can have a wee play to see how it will look here .

Will it put an end to those iffy beauty purchases? In an ideal world…perhaps. I love the concept and think a valid alternative to the bacteria-infested ‘testers’ is long overdue. But…do I trust Boots to not let them break after the first weekend of heavy use and to leave them taking up valuable floor space? Erm, quite frankly, no.

I would love to be proved wrong and although L’Oréal would like us to believe ‘we’re worth it’ in terms of enhancing our cosmetics shopping experience, I’m afraid this may be less one step closer to Minority Report and more one off (very expensive) gimmick. We’ll see….

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July 6th, 2010 by John Brown

Getting a job starts before you graduate

The Graduate Original Soundtrack album cover.
Image via Wikipedia

This morning I find that the media is brimming with stories on how graduates with degrees below a 2:1 are struggling to find work. While I have a certain amount of sympathy for those who are finding it an increasingly difficult task to get employed, I can’t help but feel that there is a certain amount of ar$e scratching taking place.

“I spent three years (probably one year of not doing very much and two years pulling my socks up) getting a degree, now give me a job.”

Sorry guys and girls, that just doesn’t cut it any more, and hasn’t done for a long while.

As undergraduate barriers to entry have eased considerably over the years, the onus on the student to complement their studies with quality work experience has increased. A quick chat with friends and colleagues reveals that many, including me, went looking for work experience in our second year of uni and found it to be exceptionally valuable when it came to finding full time employment.

In the past few weeks  at Speed we have had a few interns join us, all of which appeared to find the experience worthwhile, and all of which would be given a good reference if they requested one. A couple of these references from credible workplaces will be valuable gems when it comes to applying for work.

Whether you get a 1st a 2:1 or a 2:2, employers of today want to see real passion and drive to learn the job at hand; work experience is not a nice thing to have but an essential ingredient to a shining CV.

I leave you with one of the jobless graduates quoted in the Independent “I probably didn’t put as much effort into my degree as I could have done.” Well to be honest friend, why the hell are you complaining?

I wrote a few tips some time back for graduates or soon to be graduates looking for work, I hope this helps!

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June 8th, 2010 by michael.frier

Daily News – 08/06

The Register – Dodgy Doctor Who games may be malwarey

Security experts are warning that “unauthorised copies” of a Doctor Who game released last weekend that have begun circulating on P2P networks are likely to pack a nasty surprise.

CIO – JP Morgan gets £33m FSA fine for system failure

The Financial Services Authority has issued JP Morgan Securities with a record £33.32 million fine, after the firm failed to separate its own money from that of clients for over seven years. The problem marked a failure by the company to maintain the correct banking processes, the FSA noted, following a major system change.

BBC – Apple shows off redesigned iPhone

Apple has unveiled a redesign of its popular iPhone handset. The revamped gadget has a stainless steel case, two cameras, improved display and is 24% thinner than the most recent version.

BBC – Immarsat grabs the MacRobert engineering prize

The UK’s top engineering prize has been won by Immarsat, for its Broadband Global Area Network (BGAN) service.

Computing.co.uk – Gartner identifies the ‘Cool Vendors’ for 2010

Gartner has identified 55 companies that it expects to make a big impact over the coming year. The analyst firm’s Cool Vendors 2010 list includes organisations that offer “impactful and innovative” products and services, including business processes, data, software infrastructure, security, risk management, applications, consulting, outsourcing, green IT and telecoms operations management.

Computing.co.uk – EasyJet trials infrared ash-avoidance technology

EasyJet will use infrared technology to help its aircraft avoid the remains of the ash cloud caused by the eruption of Iceland’s Eyjafjallajokull volcano.

CBR – Sweden may go 100 per cent cashless to fight crime

In another pioneering example from Scandinavia, which became wired-up much quicker than the UK, in a bid to fight crime Sweden may take a very radical move – and do away with cash altogether. According to a report in German news magazine Der Spiegel, lobbyists are pushing for the nation to move to a completely virtual currency basis.

The Daily Telegraph – Michelin ‘reinvents the wheel’

Michelin claims to have “reinvented the wheel”, integrating tyre, braking system, motorisation and suspension all inside one ground-breaking unit. The latest, most advanced version of the firm’s “Active Wheel” was unveiled at “Challenge Bibendum” a symposium dedicated to environment-friendly mobility, held in Rio de Janeiro.

Computer Weekly – UK finance firms spend more on information security

Almost three-quarters of UK financial services firms have increased their security budgets in the past year, with identity and access management and data loss prevention strategies receiving most funds. Increasing numbers of security threats alongside more regulation is driving increased investment, according to Deloitte’s 2010 Financial Services Global Security Study.



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May 28th, 2010 by nicole.hudspith

Online presence is key

Search Engine Submission Service for small bus...
Image by karlmfoxley via Flickr

New research from Pew Research Centre has found that more than half of adult internet users have used a search engine, like Google or Bing, to search for themselves! Don’t gasp and pretend you’re not one of the 57% looking for the results when you type in your name.

47% of internet users concentrated on viewing themselves on search engines in 2006 compared to a 57% in 2009; the ten per-cent increase in people searching for their own names since 2006 is a big jump. Online reputation has become increasingly important – in business and socially – to the extent that magazines, such as New Media Age; have a section dedicated to showing readers how to increase their online presence.

As social networking booms, it is no surprise that online searches for people and searching for ourselves are also escalating. More and more folk online are concerned about the effects of social media and what it can do for them. But is this newfound hobby a sign of the times that has provided us with a new tool for easily promoting brand/profile awareness or that we have become much more pretentious and self-aware of ourselves?

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May 12th, 2010 by Chris Measures

B2B sales – from a marathon to a sprint?

NYC Marathon 2008 - the winner! Brasil
Image by Marcos Vasconcelos Photography via Flickr



The recession has had a massive effect on B2B sales and marketing – but not just in the obvious ways. Yes, companies are buying less and projects have been cancelled or put on hold, but research by TAS into the B2B sales cycle, quoted on the Inflexion Point blog uncovers some surprising facts.

Despite the recession, successful sales cycles are getting shorter. Essentially companies are only going out to the market when they have a clear idea of what they want and the signed-off budget to proceed. So time from qualifying a prospect to signing the deal has reduced by just over 23 per cent. The flipside of this is that if the sales cycle drags on, the opportunity is more and more likely to turn to dust, wasting time and effort.

Where does this leave PR and marketing? I’d say it strengthens the overall part they play in the sales cycle. Prospects are doing due diligence and research before they call you, so you need to ensure you are providing consistent information to them across the whole marketing mix. Get into the publications they read, make your website relevant, have a strong presence in the right digital channels and keep this up on a sustained basis.

With the sales cycle moving from a marathon to a sprint preparation and warming up prospects is even more vital. This is absolutely where integrated PR and marketing delivers, and careful investment here will reap major benefits further down the sales process.

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May 5th, 2010 by michael.frier

Daily News – 05/05

BBC – A decade on from the ILOVEYOU bug

For Paul Fletcher, manager of Star Labs security, 4 May 2000 started like any other day. By the end of the day nothing would ever be the same again.

The Times – Foursquare at right time, right place to be next big thing

Online social networks used to be about making virtual connections with your friends; now they are about meeting up with them.

Information Age – Google invests in wind power, 3D desktops and ‘time-based search’

Search giant Google has this week revealed a number of investments that concern such diverse technologies as wind power, 3D desktops, online payments and search.

The Daily Telegraph – Zettabytes overtake petabytes as largest unit of digital measurement

The size of the “digital universe” will swell so rapidly this year that a new unit – the zettabyte – has been invented to measure it. One zettabyte is equal to one million petabytes, or 1,000,000,000,000,000,000,000 individual bytes.

Management Today – MT Expert – Innovation: Use technology to keep customers happy

Technology is crucial to creating an engaging customer experience. And it doesn’t even have to cost you. There are currently strong links between good customer service and a good bottom line. The same applies to the relationship between technology use and improved customer service.

ComputerWorldUK – Amazon launches Virtual Private Cloud service in Europe
Amazon Web Services has launched VPC (Virtual Private Cloud) in Europe, the company said. The service lets companies connect their existing data centres to isolated computing resources in Amazon’s European cloud using an encrypted VPN (virtual private network) connection.

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