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April 11th, 2011 by Louise Mackintosh

Olympic Spirit? No, the irony is not lost on me either…

“The important thing is not to win, but to take part” apparently.

Although there are no long-standing, official definitions of the concept of ‘Olympic Spirit’ it is generally accepted to be something to do with participation, endeavour, effort and drive. Nothing then, to do with gold, glory or beating the competition.

So, after attending a recent CIPR talk given Mark Blayney Stuart, Head of Research at the CIM, on Ambush Marketing – and specifically how it is defined by the IOC and the legislation in place to quash it during London 2012 – it is unsurprising that I came away feeling rather bitter.

If you haven’t had the pleasure of reading the rules, let me enlighten you:

- no brand, company or commercial company (nor in fact the non-commercial ones who have not sought permission) not having paid to be an official sponsor may suggest or infer in any way that they have any connection to the games

- In practice this means that we cannot use any combination of the following words Games, 2012, Twenty-Twelve, Two Thousand and Twelve or use any of them in combination with anything in this second list of words: Gold, Silver, Bronze, London, Medals, Summer, Sponsor/s

- these rules apply to all forms of marketing and all forms of media: meaning that (subject to hefty fines) not only cannot one issue a press release which includes  any connection, event inferred, to the Olympics but this also applies to Facebook posts, blogs post and tweets.  i.e. as PRs we cannot send a tweet which in any way promotes a client which makes reference to any of the above. Nor can your clients post anything that makes any reference, or inference to the aforementioned insanely restrictive list of words

So, some illustrative examples:

A tourist company cannot run an ad saying ‘Come to London in 2012’, nor can a landlord display a hand-written blackboard outside his pub saying ’come in and watch the London games on our big screen’.

Ridiculous? Of course it is.

The thing that REALLY annoyed me, as apposed to annoy me quite a lot (which most of it did, as you may have noticed), was the defense that the Olympic Games are ‘non-commercial’. What tripe! There are sponsors so they are, by definition, commercial. If the games were non-commercial then they would be entirely funded by the public purse, would they not, rather than seek 10% of the costs from brands such as McDonalds and Coca-Cola.

But yes, ok, it’s a modern world we live in and sporting events have sponsors. And yes, we all know and accept that the official sponsors should have their rights protected. But surely the nature of Olympic Spirit is the taking part and small, independent companies who are only trying to enter into the spirit of things (there’s that word again) should be allowed to do so without the fear of police intervention to remove the offending articles – yes, really, that’s in there too – or a £20,000 fine.

What ever happened to a bit of healthy competition?

Bah. Am feeling very grumpy about this.

And by the way, if you are worried about my apparent wanton disregard of the rules by writing all of this out here… ‘editorial’ is not covered by the rules and so blogging – as long as am careful to avoid any reference to a brand or paying client – is allowed. Oh, thanks for that.

 

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March 2nd, 2010 by Chris Measures

Multi-channel communication? Marketing Fail

I had some great news on Friday – my final results for my Chartered Institute of Marketing (CIM) Diploma came through in the post.

I scraped a pass in the final module, meaning after 18 months study I’m now a ‘proper’ marketer.

However imagine my surprise when a couple of hours later I had an email from CIM telling me that my results were now online. But (and rather a big one this) “due to an unprecedented flow of web traffic to our site“, I may not be able to access them. I could telephone during business hours, but “our lines are very busy and there may be a delay in answering your call.”

Luckily I’d already got my results through in the post but imagine the frustration of anyone still waiting. Your potential life-changing results are there, but you can’t get them. Given one of the major topics on the course was integrating multi-channel communications and being able to predict web demand surely it is time for the CIM to practice what it teaches…………

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October 22nd, 2009 by Chris Measures

Living in interesting times………

The challenges facing today’s marketers were starkly laid out at yesterday’s Chartered Institute of Marketing (CIM) East Anglian Autumn Conference.

Whatever sector you operate in, how you reach and influence your audiences is changing. Much has been written about digital marketing, but essentially whichever marcom tactic you are using (advertising, direct marketing, PR, sales promotion or personal selling) there is a digital aspect to it.

However understanding and incorporating digital isn’t the only challenge. John Drummond outlined the opportunities that Social Marketing provide for companies – essentially working with stakeholders to achieve positive change. In a time of recession, growing legislation and global issues such as climate change, social marketing must move up the agenda for the private as well as the public sector.

Turning to technology Phil Eames of iome showed the power that location based services offer to marketers. With smartphones like the iPhone increasingly prevalent being able to deliver targeted information and offers, it truly offers a whole new channel, albeit one that needs to be handled with care.

So how can marketers survive in this brave new world? In my view it is time to go back to basics. Identify your audiences, what makes them tick and from that work out which tactics will best engage with them. Sounds simple but will require a lot of re-educating both internally and with your agencies. Marketing as usual is no longer a feasible option.