March 2nd, 2010 by Chris McCrudden

Share and share alike

Inspired by m’learned friend John Brown’s post on the Chatroulette craze (here),  I  thought here and now was a good time to talk about a somewhat contentious trend: Sharing. More specifically, with the internet in the middle, where does our privacy end and the public (and, by inference,  publicity) begin?

There’s a good summary of differences in generational attitude to privacy by David Aaronovitch here, but the argument boils down to this. Some people think social networking encourages us a kind of social pornography, where we let everything hang out to such an extent that they lay bare our relationships, financial and professional lives to anyone who cares to look. This, they say, is a bad thing.

Those on the other side, take a more pragmatic view given that it’s pretty unlikely that the social media genie will go back in the bottle now.  They contend that if you’ve grown up to live your life with an audience, it’s normal and we should just get on with it. After all, plenty of ideas about our society that we now take for granted as unambiguously good – for example, democracy or the abolition of slavery – were once thought daring or downright immoral. Why should sharing your life with the internet be any different over the long-term?

So far so black and white. As usual, however, the truth probably lies somewhere in the middle. And take a deep breath now, because here comes the history.

The argument that the kind of communal life we can now live online via Facebook, Twitter et al is an unprecendented shift for human interaction is total bunk. Humans have lived within tight-knit communities that watched one another, shared stuff with one another and (more on why this is important below) judged one another’s actions since before we came down from the trees. The 19th and 20th centuries may have splintered those kind of bonds by physically breaking up geographical communities, but geographically neutral social media can help restore them.

The ‘campaigning’ spirit we also see on social networks – for the NHS or against everyone from Trafigura to Jan Moir – is also a sign that this kind of communication encourages people to think of morality as being a collective rather than individual concept. Again, this is a very old notion, dating back to pre-Reformation Europe, when a ‘good’ or ‘godly’ person was someone who did good deeds rather than think good thoughts, which was where the Protestants parted company with Catholics.

So it’s an old argument. Am I ‘myself’ what I think I am, or am I happy to be what my network (or community) sees? And if my conception of myself comes partly from other people, is it possible for privacy to exist?

But what relevance does all this have to Chatroulette?

More than you’d think. I’d say that Chatroulette is the exception that proves the rule about online communities. Because it isn’t one. Functional communities are self-regulating. They set rules, whether these are spoken or unspoken, and people who transgress those are punished by social exclusion. I don’t sleep with my brother’s wife because I value my relationship with my brother. And I don’t make racist comments on Twitter because I know these would insult my followers and I value their respect. As humans we’re attuned to set boundaries for sharing what is appropriate.

Chatroulette is different. It doesn’t matter whether what you do on it is polite, rude or downright offensive because it’s a random interaction that has little chance of getting back to your own network. There’s no punishment for not playing nice, so many people don’t.To purloin a hackneyed phrase: “what happens on Chatroulette, stays on Chatroulette”.

Privacy, like time and space, is relative. And we’ve had millions of years to deal with that.

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February 26th, 2010 by Matthew Watson

Daily News 26/02

IT PRO – Ofcom investigates real UK internet speeds
Ofcom is asking consumers to volunteer for a research project to discover what broadband speeds users are really getting at home, compared to those advertised.

Computing – British Library unveils UK web archive
The British Library has launched its UK Web Archive to capture and record thousands of UK web sites, but has warned that the future of the project is at risk owing to copyright legislation.

CBR – Email scanning damned by UK consumers
Two thirds of UK citizens don’t know that if they sign up for a free email service their messages could be scanned for advertising opportunities. Of the 1,580 UK adults surveyed by GMX, a free email provider, 56 per cent said they were concerned by the practice and 19 per cent professed to be anxious. One in four felt they should be allowed to opt out of having their emails scanned.

Computer Weekly – Nominet votes for internet self-rule
Nominet members have voted overwhelmingly to accept changes to its constitution that should allow it to retain its self-regulatory status as the registrar of the .uk internet domain. At an extraordinary general meeting members voted in favour of resolutions to change the Nominet constitution in way that addressed government concerns about its independence and public-spirited ideals. The government is seeking to give itself the power to manage the .uk domain through the proposed Digital Economy Bill now going through parliament.

The Daily Telegraph – Facebook voted best invention of the decade
Britons have named Facebook as the best invention of the past decade in a new survey. More than 1,000 people were asked to name their favourite three inventions of the Noughties, and almost three-quarters (73 per cent) included the social networking website among their choices. The iPhone was the second most popular (62 per cent), closely followed by networking website Twitter (58 per cent). 2 per cent even voted for X Factor’s twins John and Edward.

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February 23rd, 2010 by Chris McCrudden

Trending Today – Justin Bieber

You may not know who he is yet, but Justin Bieber is a 16 year old Canadian R&B singer, and he’s trending very hard right now on Twitter (see the stats here, courtesy of What The Trend).

Regardless of whether an artist best described as a cross between Justin Timberlake and Miley Cyrus makes you want to scream in girlish delight or horror, the Bieber phenomenon reads like a social media fairy tale. He was discovered on YouTube by a record company executive after Bieber’s Mum uploaded videos of him singing to the site, ostensibly so that farflung friends and family could see her boy in action. This early online hype led to a bidding war between Usher and Justin Timberlake to sign Bieber (Usher won), and he went on to record 2009’s second best-selling debut album in the US, just behind the all-conquering Lady GaGa.

From these seemingly humble beginnings, Bieber now has 1.8 million fans on Facebook, his videos attract 5 million views apiece on YouTube and the widget below gives you an idea of how his teenage fanbase uses Twitter as an extension of playground popstar adulation.

That’s the official story anyway. Whether Bieber’s rise to fame is down to serendipity, or just the same kind of hothousing of talented children that’s already given us Beyonce Knowles, Venus and Serena Williams, Britney Spears and, erm, Jimmy Osmond, is a moot point.

Bieber’s current record sales are good, but not astonishing. What is phenomenal, however, is the level to which his fans’ use of social media to share their enthusiasm for Bieber, leaves an enormous footprint over Facebook, Twitter and YouTube, and turns a Canadian hit into a global sensation. The excitement may not last, but chances are the blurring of boundaries between official and fan promotion is here to stay.

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February 12th, 2010 by Richard Morgan

Daily News 12/02

BBC – MEPs condemn Nokia Siemens ‘surveillance tech’ in Iran

Euro MPs have “strongly” criticised telecoms firm Nokia Siemens Networks for providing “surveillance technology” to the Iranian authorities.

BBC – Government calls for action on mobile phone crime

The government has called on the mobile phone industry to do more to protect handset owners against theft.

Total Telecom -France Telecom to spend €2bn on fibre network by 2015

France Telecom said Wednesday it will restart investing in fiber optics in France after the group had put investments in the rollout of the ultra high-speed Internet network on hold last summer pending regulatory clarification.

The Times – Google expands reach into ultra-fast broadband

The internet search company plans to become a provider of ultra-fast broadband to thousands of homes in the US

The Daily Telegraph – Twitter and Facebook can improve customer service

As social media takes off, many employers have seen the customer service potential of social-networking websites, writes Duncan Bannatyne.

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February 11th, 2010 by Richard Morgan

Daily News 11/02

BBC – Yahoo talks tough about its search business

Web giant Yahoo said it is still in the search game despite falling market share in a business it helped create.

IT PRO – IT security must change for the cloud

Security for IT has always been based on keeping people out of the data centre. However, with cloud computing becoming more prominent, this pattern needs to change.

Computer Weekly – Richard Branson ditches NTL-Telewest brand and unveils Virgin Media Business

British entrepreneur Richard Branson last night buried the NTL-Telewest brand, replacing it with Virgin Media Business to reflect more accurately the division’s market.

The Daily Telegraph – Google Buzz isn’t new and isn’t needed, say rivals

Microsoft and Yahoo! have attacked Google’s new real-time social networking tool, Google Buzz. The service, which allows Gmail users to update their status and easily share content from YouTube and Picasa, is seen as Google’s attempt to compete more closely with Facebook and Twitter.

The Register – BT revenues down

BT revenues for the three months ended 31 December 2009 were down four per cent on the same period last year.

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February 10th, 2010 by Richard Morgan

Daily News 10/02

BBC – Google takes on Facebook and Twitter with network site

Google has taken the wraps off its latest social network known as Buzz. The service – integrated directly with its email service Gmail – allows users to post status updates, share content and read and comment on friend’s posts.

Computing.co.uk – Tesco launches mobile-based loyalty application

Tesco has launched a mobile-based application for its Clubcard loyalty scheme. The application displays a virtual version of the barcode found on the traditional loyalty cards on the device screen.

IT PRO – BT reaches one million Wi-Fi hotspot milestone

The UK now plays home to more than one million BT Wi-Fi hotspots, it was confirmed this week.

IT PRO – British Library to offer 65,000 free e-books

The British Library is to make thousands of classic 19th century works available as e-books completely free of charge.

The Register – Tech salaries up slightly

IT workers in the US can expect a slight pay rise this year – but not enough to offset inflation.

Computerworld UK – Human rights ‘threatened’ by Digital Economy Bill

Banning web users suspected of illegally downloading content from the internet could breach human rights legislation, says the Joint Select Committee on Human Rights.

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February 9th, 2010 by Richard Morgan

Daily News 09/02

The Times – How many Facebook friends is too many?

The internet has created the illusion of mass intimacy, but 151 friends is an unmanageable number, says an academic

IT PRO – FBI chief repeats request for ISPs to retain data for two years

FBI director Robert Mueller has repeated calls for US internet search providers to keep records of their customers’ surfing habits for two years, twice as long as the measures already in place in Europe and the UK.

CBR – iPad to stimulate tablet PC segment, says In-Stat

The debut of the iPad is expected to strengthen the emerging tablet PC segment, creating a potential semiconductor opportunity of over $4.1bn in 2014, according to a report by market research firm In-Stat. In addition, the study found that other component vendors will also capitalise on the new opportunity or batteries and displays. The potential unit total available market for tablets is about 50 million in 2014.

The Daily Telegraph – Labour MP Derek Wyatt launches new iPhone ‘accountable’ app

A Labour MP, Derek Wyatt, has become the world’s first serving politician to launch an iPhone app. The free MyMP app shows users what their MP is doing; where they are; their surgery hours and location and also lets the public send messages directly to their elected representative.

The Daily Telegraph – Google translation phone “two years away”

Search giant Google has said that it is working on a phone that can translate live, automatically between languages. The company already offers text translation services and voice recognition, and Franz Och, head of translation services at Google says that work has already begun on combining the two.

The Daily Telegraph – Consumers ‘unconvinced’ by Apple iPad, study shows

The number of people who are not interested in buying an Apple iPad has increased after the tablet’s unveiling, according to shopping website Retrevo.

BBC – Online safety push for five-year-olds

Children as young as five are being targeted in a new online safety campaign by the UK body charged with protecting children from abuse.

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February 4th, 2010 by John Brown

Twitter: Adults only

There are a fair few Twitter accounts that are a little blue, un-PC and outright rude. Some I find funny, some I don’t.  The ones I find funny I follow the ones I don’t I ignore.  Simple.

However this was not the case for one teenage girl who today decided to give one of the more politically incorrect Twitter accounts a piece of her mind. Boy did that backfire.

Little did she realise that the Twitter account she gave her, not so eloquently put, opinion to had a huge cult following. Within minutes she was bombarded with @replies that ranged from nasty to provocative. People came Tweeting in from all angles to give her abuse, to be honest it was like a lamb to the slaughter, and while I didn’t agree with her initial opinion, I felt very sorry for her after what can only be described as a Twitter lynching.

So this got me wondering. Is Twitter for kids? This girl clearly was only using her account to have a chat with her mates and occasionally give a random opinion on something and nothing more. She was nowhere near prepared for the backlash she got from getting involved in Twitter outside her familiar connections. To be honest, after the abuse she took, I wouldn’t be surprised if she felt a little worse for wear and I doubt she will be looking to make another venture into the Twitterverse any time soon.

In response to my own question: No I don’t think Twitter is for kids.

Twitter has the power to conjure online mobs in seconds. It can be quickly used as a lynching tool, especially amongst the Twiterrati and it really is a social arena that operates a survival of the fittest system.

I wouldnt expect a teen, especially one who is used to having their opinions heard and agreed with, to last five minutes in such a volatile and uncensored world.

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February 4th, 2010 by John Brown

Social Media Week – a hot air breakfast

As you will have undoubtedly heard Speed hosted a breakfast for Social Media Week today. The title was simple, ‘No more hot air’ and lets face it, the social media world has a bull**** control problem. It is full of PRs, online communicators, conversationists (WTF are they?) and self proclaimed gurus harping on about how social media will simply outdo all other forms of communication.

Yet the four case studies that were presented at the breakfast today all involved a blend of social media with more traditional forms of communication, like interacting with people in the real world.

The one that caught my eye the most was Nicola Savage’s work with The Cloud, the wireless broadband provider. Nicky and the team created a Facebook fan page and social media chatter to target Apple fans and industry commentators eagerly awaiting the launch of the iPhone, hopefully securing some coverage for The Cloud on the back of it all. Sure enough the branded fan page became populated and discussions were happening in the right places online.

However, it was the final personal touch that ensured the fantastic coverage for The Cloud.  The PROs took to the streets and met some of the fans on the Facebook page – who by this time were all queuing outside mobile phone stores. They dished out branded hoodies and beanies to the patient consumers, brought teas and coffees, made friends, chatted to them all and headed home to await the results.

Anyone who was interviewed outside these stores had The Cloud branding literally all over them. Also, those that may have forgotten all about The Cloud Facebook page after receiving their shiny new iPhone, were reminded of the friendly folk that gave them tea and biccies and many were prompted to include at least a mention of The Cloud in their iPhone reviews.

Sure, the social media side of things gave a good foundation to the whole campaign.  But it was the integration of more traditional forms of communication and PR tactics that binded the whole thing together and brought results.

Social media has opened up new communication channels. But all this nonsense about it being the stand alone platform on which all communication should take place is just trendy flatulence and nothing more.

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February 4th, 2010 by Richard Morgan

Daily News 04/02

IT PRO – Technology has big role in cutting carbon emissions
UK businesses believe technology has a major part to play in reducing the carbon footprint of the UK but may not be willing to pay for it to happen.

IT PRO – Google and NSA may team up on web security

Google is finalising a deal that would let the National Security Agency help it investigate a corporate espionage attack that may have originated in China, the Washington Post reported.

IT PRO – Is Facebook the biggest threat to corporate security?

Nearly two-thirds of businesses have pinpointed social networking giant Facebook as the biggest threat to their security, according to a new report from IT security firm Sophos.

The Daily Telegraph – Perez Hilton holds off TechCrunch, Mashable and Twitter founders in web influence list

Perez Hilton, the celebrity blogger, has been named the most influential person on the internet – ahead of the founders of TechCrunch, Mashable, Twitter and Digg. Forbes magazine’s fourth annual web celebrity ranking praised Hilton – real name Mario Armando Lavandeira, Jr – for his “off-colour blend of humour, opinion and immature humour”.

The Register – iPad forces operators to shave their SIMs

O2, Orange and DoCoMo are all apparently stocking up on micro SIMs suitable for Apple’s iPad, though taking a sharp knife to an existing SIM is always an option.

Computerworld UK – Apple announces iPad UK street date

Apple has announced that the Wi-Fi model of its iPad media tablet will go on sale in the UK in “late March”. The 3G Apple iPad will be available in the UK sometime in April. Apple has not yet released its UK iPad pricing.

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