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May 24th, 2010 by Simon Matthews

A week with the iHobo

As you might recall a couple of weeks ago Depaul UK launched an app to raise awareness for the plight of the homeless living on the streets across the country and there was a bit of a kerfuffle about how tasteful – or tasteless – the concept and naming of the app is.

Far from being outraged I was intrigued, and so downloaded the much maligned iHobo app and set about supplying my red-hoodied friend with a rather natty purple sleeping bag and what appears to be a sandwich from Prêt. Aside from the risks of belittling the homeless by comparison to a Tamagotchi it was so far so good – I could feel my awareness rising by the minute; with text alerts popping up on my phone asking me for help in dealing with the problems of life on the street.

Within the day, however, disaster struck. I missed one of my iHobo’s alert notices and failed to give him attention when he needed it most – the upshot of this being that a shady character offered him drugs, which he accepted. This was the beginning of a downward spiral that ended in my iHobo OD’ing on pills and vodka in the street.

Clearly, this was my fault and I pledged to do better next time. I reloaded the little scamp and tried to keep better care of him. He didn’t fair much better this time, I slept through some alerts and he became addicted to smack – refusing my offers of food and sleeping bags; only accepting cash with which to feed his addiction.

On my third hapless iHobo, I discovered a problem. It wasn’t that I was missing the alerts, it was that the app was failing to produce them. The only knowledge I had of his plaintive cries for help were messages in the app chastising me for being absent – by which time it was too late to do anything.

The more I played with the iHobo, the more my negative stereotypes were reinforced. It seemed that every iHobo was the same – beyond help and on a downward spiral to his untimely demise, with little I could do to help.

So after my initial positive feeling about the iHobo – it certainly raised my awareness of the dangers and the emotional and physical stresses that come with living on the street – poor implementation of the application has meant that it has back-fired and reinforced a negative stereotype of homeless people.

I still think the concept is great, but the poor execution has completely neutralised any good it might have done. If the alerts worked and if it was actually possible to recover the iHobo from a negative state then perhaps Depaul UK might stand a chance of changing more people’s perspectives on the homeless.

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May 10th, 2010 by Rebecca Gregory

The littlest iHobo

Homeless charity Depaul UK has launched a controversial iPhone app that enables you to download your very own iHobo. As in a homeless person, not a suspiciously intelligent Canadian German Shepherd dog.

With iHobo, you download yourself a young homeless person and pay real cash to provide them with essential basics such as food, a sleeping bag, and

Your iHobo asking for emotional comfort

emotional and financial comfort. This has inevitably (and no doubt deliberately) invoked a significant amount of upset comment about the tastelessness of the app and its name. Without a doubt, the use of the term ‘hobo’ is inappropriate (as well as annoyingly Americanised – but that’s a whole other issue), akin to the flippant yet incredibly offensive use of the term ‘pikey’.

Depaul UK has said that the naming of the app ‘iHobo’ was intended to “question the labels that are placed upon young homeless people and the misconceptions that surround them”, but I suspect that the subtle subtext might be lost in download. (As an aside, the quality of the active live action video footage makes it a tempting app for those more interested in the technical advancement side of things than engaging in a heated moral debate.)

However, the fact is that Depaul UK is a homeless charity and so more than most understands the negative outlook faced by young homeless people today. Despite the inappropriate name, this is a rather clever idea from Publicis London to help Depaul UK not only raise its profile amongst a difficult to reach audience, but also to raise money. Every time the user buys food or other comforts for their iHobo, a percentage of that goes direct to Depaul UK.

The controversial nature (and quality) of this app means it has real potential to go viral. In times when charity giving is at an all time low and charities have to fight to grab peoples’ attention (and their money) this latest app venture could prove to be a very profitable revenue source. Publicis and Depaul UK are betting on iPhone users finding it easier (or, dare I say it, being more willing) to spend money on iPhone apps rather than donate directly to charity. And they might, just might, be on to something there.

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