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June 7th, 2011 by sarahapps

Celebrity endorsement – ego pieces vs customer loyalty?

With a new single recently launched and yet more promotional deals under her wing there is little doubt that J Lo is officially back!

With a bag of million dollar companies giving her their full backing, Mrs Lopez will never again need to purchase Gillette Venus razors, Gucci Clothing, L’Oreal shampoo or mascara again!

After seeing an article in the Daily Mail about Jennifer Lopez ‘flaunting’ her long legs whilst promoting L’Oreal’s new mascara there has been a backlash as to why she continues to keep herself in the lime light. The most obvious assumption would be to keep her at the forefront of people’s mind but it does bring into question the impact this may have on the brands she promotes if consumers start to find her overexposed.

Big brands love the idea of using celebrities to endorse their products because there are so many people out there who will buy products hoping to achieve the look of their favourite celebrity icon. I myself have bought fake eyelashes in the past to achieve the long luscious lashes of Cheryl Cole. There are quite a few products on the market that have been created by the same company and repackaged but I am a firm believer that if the same product was also promoted by Davina McCall I would still opt for the one with Cheryl on the packaging, even though I think Davina is hilarious. The reason behind my choice would simply be because she is almost double my age and married with kids. This is why she is a perfect for a product like Garnier Nutrisse where the advertisement showed her on the phone to her ‘mum’ discussing how to cover grey hair. Although this did backfire a little bit when it came to light she hadn’t spoken to her mother for years…

Brands like Garnier clearly value their customers but it is starting to become quite worrying how some brands are appearing to forget that they need the right face for their audience, leaving them isolating their original fans.

Take Nivea, for example. To celebrate 100 years of skin care Nivea chose Rhianna as their official spokeswoman. Nivea was originally seen as a prominent skincare range for the older, mature woman. By introducing Rhianna it became apparent they were trying to attract a younger clientele. In order to entice a new audience but by still making themselves come across as appreciative of their loyal followers they would have been better off introducing two spokespeople, as opposed to someone half of their original consumers would never have heard of or can relate to.

This makes me question their loyalty. Are they trying to sell products, sell the stars as ego pieces to the company directors or, for once try to really give their loyal customers more bang for their buck.

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March 12th, 2010 by Chris McCrudden

The Art of Noise…and product placement

For the benefit of the last desert-dwelling hermit who hasn’t heard the news already, the much-anticipated video for “Telephone”, the Lady GaGa / Beyonce collaboration was released this morning.

So if you were woken up at dawn by a loud and unexplained noise it was probably the sound of millions of gay men exploding with glee about this. You see, among we “gentlemen who can’t catch” this is big news. The Beyonce/GaGa collaboration is the Donna Summer/Barbra Streisand moment of our times – except clearly better because Telephone contains 0% Barbra “she-gave-the-spare-a-in-her-name-to-SATAN” Streisand.

Telephone smashes two of pop music‘s biggest stars into a hugely expensive 10 minute face-off  video that is – in the words of the northern hairdressers who will still be dancing on tables to it at their Christmas parties in Jongleurs -  “proper mental”. GaGa herself has suggested it’s a post-modern critique of today’s “always-on” communications culture. Personally I think it’s more like a cross between Prisoner Cell Block H, Thelma and Louise, Faster Pussycat Kill Kill Kill and (bizarrely enough) Nigella Lawson‘s Forever Summer.

It’s also an example of something that’s been rarer than Siberian tigers for some years now: the event pop video. Whether you blame the internet or, like me, Jennifer Lopez, record company promotion budgets have been in tailspin for years now. The days of the Fugees blowing millions on helicopters to drown out the sound of an Enya sample are long gone, and instead we have the Girls Aloud approach to music video-making. This is where you secure your production budget by shaking out the sofa cushions for spare change.

Lady GaGa, however, has changed this – at least temporarily – by being a good Christian and “rendering unto God what is God and to Caesar what is Caesar’s”. Wise to the fact that a truly great pop video is both an artistic and commercial statement, Ms GaGa justifies the astronomical production costs of videos like Telephone by selling product placement space within them to the highest bidder. This is why Telephone might amaze you on one level, but also make you want to buy a Virgin Mobile and go to Subway for your lunch.

Purists may object but, hell, Lady GaGa cannot live on latex alone. Besides, anyone who persuades Beyonce to use a four letter word and poison her boyfriend has to be doing something right.

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