BBC – MEPs condemn Nokia Siemens ‘surveillance tech’ in Iran

Euro MPs have “strongly” criticised telecoms firm Nokia Siemens Networks for providing “surveillance technology” to the Iranian authorities.

BBC – Government calls for action on mobile phone crime

The government has called on the mobile phone industry to do more to protect handset owners against theft.

Total Telecom -France Telecom to spend €2bn on fibre network by 2015

France Telecom said Wednesday it will restart investing in fiber optics in France after the group had put investments in the rollout of the ultra high-speed Internet network on hold last summer pending regulatory clarification.

The Times – Google expands reach into ultra-fast broadband

The internet search company plans to become a provider of ultra-fast broadband to thousands of homes in the US

The Daily Telegraph – Twitter and Facebook can improve customer service

As social media takes off, many employers have seen the customer service potential of social-networking websites, writes Duncan Bannatyne.