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January 26th, 2011 by Dan Howe

Owning up to falling for Facebook malware and a desire to see Jersey Shore fails

I fell for it. When a tech-savvy and trustworthy friend posted a link on his Facebook wall, I clicked through without thinking of the consequences. The lure of Jersey Shore fails was too much and I clicked. Before I knew it, the app had installed itself on my profile, posted itself on my wall and had been sent to all my friends with a message asking contacts “do you kno about mtvs jersey shore.” Very embarrassing.

Quickly, I removed the posts and marked them as spam, alerted the friend where the malware originated, removed permissions for the app in Privacy Settings > Apps, Games and Websites, posted warnings on my wall and changed my Facebook password. The password change was a precaution resulting from my paranoia. I knew I wasn’t phished, but I wanted to make sure I was in the clear.

I worked as fast as I could to limit my contacts following the links I sent out, but is that enough? There were still booby trapped links waiting in email inboxes from the Facebook messages, what was my responsibility to those friends?

While it could be awkward, I think the best way to stop spam applications spreading is full disclosure.

Owning up to my Jersey Shore curiosity and warning those I could have potentially infected would be for the best. Luckily, I had previously exported all of my friend’s contact details from Facebook through a life hack. I sent the list an email, warning them not to click on any links I had previously sent and apologising for the security let-down.

In any online security issue, the human element is often the most likely vulnerability. Owning up to errors, no matter how awkward or embarrassing, is one way to limit the risk from those human screw-ups.

And the friend who I originally caught the malware from, offered to buy me a beer. Happy ending.

October 21st, 2010 by Dan Howe

Why is Facebook sharing private photos with suspected criminals?

The headline is a little sensationalistic, but hear me out. I am back on Facebook and now it thinks I am a spammer. I get regularly inconvenienced with captcha tests when I share links with friends and on occasion, get shut out of my account. My guess is that I trigger alarm bells from the frequency in which I “request” to change my name, the inconsistency of my personal details and in the most recent case, my habit of logging in from places like Belgrade, Banjul or most alarming of all, Toronto.

Last week I once again encountered the security checks that I was used to, but with a twist: I had to play a fun little game. I was shown two photographs of one friend, and a list of about five names of friends. I had to match the friend in the photos to the correct name. Once this was completed I had a few more to do. With my streamlined friend list it was quite simple to recognize everyone, but I’d hate to be one of those with 1000+ contacts. Fellow Speedster, Matthew Watson, also experienced this test last week while he was in Egypt. He had trouble recognising the friends in photos through unclear pictures.

While I didn’t mind the memory test, I was wondering why Facebook trusted me enough to view photos of friends although it suspected me of being up to something malicious enough to block me from entering my account. I have checked with a couple of the friends who starred in the photos and as far as they are aware, their photo privacy settings are “friends only.” So, why is Facebook sharing a user’s private photos with someone they suspect of not being a friend of that user?

Perhaps it is a petty point to make, but with Facebook facing continued criticism, I think it should be paying attention to the small things and respecting users’ chosen privacy settings, unconditionally.

May 27th, 2010 by Dan Howe

Debating Facebook Privacy Woes

On Monday night I was at a discussion on social media privacy called Like Me, Love My Data, a Mashup* event at the BCS.

The debate covered the issues Facebook is currently facing with Like and OpenGraph. This has already been thoroughly covered in the media and online, and the event itself was written about in blogs, on Twitter and even on Channel 4 news (pictured above).  I don’t have anything too constructive to add to the conversion beyond what everyone is already saying, but I thought I’d share a couple of conclusions from the debate that I found interesting.

The panellists were Raffi Krikorian, the tech lead Twitterapi, who joined through Skype, Ben Cohen, technology correspondent at Channel 4 News, technologist Sam Sethi and Iskandar Najmuddin, Technical Director at Nudge.

Things that stuck with me include:

  • In response to a question on the event Twitter Fall, the panellists concluded that the difference between a site like Digg or Twitter, where we happily share information, and Facebook is that Facebook is our real world network, our actual social graph. We also began as a closed community that is striving to become public, but we still have the expectation that it is closed.
  • Ben pointed out that especially for young people who have grown up with Facebook, by not joining the site they exclude themselves from their real life social networks.
  • With so many controversial changes to the site, from Beacon in 2007, the privacy setting changes at the end of last year and more recently with Like and the OpenGraph API, even if people adjust their privacy settings to protect themselves after a change, there is no telling when Facebook will change again.
  • If you visit a site external to Facebook while still logged in to Facebook and that site has a Like button, then apparently Facebook knows you visited the site and collects that data. Perhaps not too menacing, but Facebook has yet to announce what it plans to do with the information. Is paranoia about this unfounded, or is there cause for concern?
  • One of the audience members proclaimed that “if you are happy to have your life shared on Facebook then, my friend, you haven’t lived!”
  • What I found most interesting was that despite being with a group of privacy conscious and tech savvy people, in a quick survey of the room no one was alarmed enough by Facebook’s privacy issues to take action and delete their accounts. I have been flirting with the idea myself, and making preparations, but come May 31st, will there be a surge of people deleting Facebook for good?
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May 11th, 2010 by Dan Howe

How to export your friends from Facebook

With the repeated news of privacy letdowns from Facebook, like lots of other people I have been questioning my dependence on the social network. My quick conclusion is that the only reason why I always return to Facebook is that it is where my friends are. If I were to leave the site, how can I bring my friends with me?

Facebook doesn’t make it easy. They won’t allow you to export the email addresses of your friends, making it tricky to transfer connections should you decide to leave for good. Facebook’s competitive social networks, like LinkedIn, Twitter and niche sites, don’t have access to import contacts from Facebook, as they might with email providers like Gmail, Yahoo and Hotmail. The question of how to transfer connections between sites might be frustrating, but there is an answer, and it is a pretty simple one:

You’ll have to go through a middleman. Facebook will allow you to transfer contacts to an email provider like Hotmail. Hotmail will allow you to export email addresses as a .CSV file. From there, other social networks will allow you to import contacts from email addresses, most as a .CSV file. Happy days.

There are step by step instructions for exporting your Facebook contacts’ email addresses to Hotmail here. Once you have the file, you are free to bring your contacts with your wherever you go in the social networking world. While you’re at it, add dan.howe@speedcommunications.com in, it would be great to connect with you.

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March 2nd, 2010 by Chris McCrudden

Share and share alike

Inspired by m’learned friend John Brown‘s post on the Chatroulette craze (here),  I  thought here and now was a good time to talk about a somewhat contentious trend: Sharing. More specifically, with the internet in the middle, where does our privacy end and the public (and, by inference,  publicity) begin?

There’s a good summary of differences in generational attitude to privacy by David Aaronovitch here, but the argument boils down to this. Some people think social networking encourages us a kind of social pornography, where we let everything hang out to such an extent that they lay bare our relationships, financial and professional lives to anyone who cares to look. This, they say, is a bad thing.

Those on the other side, take a more pragmatic view given that it’s pretty unlikely that the social media genie will go back in the bottle now.  They contend that if you’ve grown up to live your life with an audience, it’s normal and we should just get on with it. After all, plenty of ideas about our society that we now take for granted as unambiguously good – for example, democracy or the abolition of slavery – were once thought daring or downright immoral. Why should sharing your life with the internet be any different over the long-term?

So far so black and white. As usual, however, the truth probably lies somewhere in the middle. And take a deep breath now, because here comes the history.

The argument that the kind of communal life we can now live online via Facebook, Twitter et al is an unprecendented shift for human interaction is total bunk. Humans have lived within tight-knit communities that watched one another, shared stuff with one another and (more on why this is important below) judged one another’s actions since before we came down from the trees. The 19th and 20th centuries may have splintered those kind of bonds by physically breaking up geographical communities, but geographically neutral social media can help restore them.

The ‘campaigning’ spirit we also see on social networks – for the NHS or against everyone from Trafigura to Jan Moir – is also a sign that this kind of communication encourages people to think of morality as being a collective rather than individual concept. Again, this is a very old notion, dating back to pre-Reformation Europe, when a ‘good’ or ‘godly’ person was someone who did good deeds rather than think good thoughts, which was where the Protestants parted company with Catholics.

So it’s an old argument. Am I ‘myself’ what I think I am, or am I happy to be what my network (or community) sees? And if my conception of myself comes partly from other people, is it possible for privacy to exist?

But what relevance does all this have to Chatroulette?

More than you’d think. I’d say that Chatroulette is the exception that proves the rule about online communities. Because it isn’t one. Functional communities are self-regulating. They set rules, whether these are spoken or unspoken, and people who transgress those are punished by social exclusion. I don’t sleep with my brother’s wife because I value my relationship with my brother. And I don’t make racist comments on Twitter because I know these would insult my followers and I value their respect. As humans we’re attuned to set boundaries for sharing what is appropriate.

Chatroulette is different. It doesn’t matter whether what you do on it is polite, rude or downright offensive because it’s a random interaction that has little chance of getting back to your own network. There’s no punishment for not playing nice, so many people don’t.To purloin a hackneyed phrase: “what happens on Chatroulette, stays on Chatroulette”.

Privacy, like time and space, is relative. And we’ve had millions of years to deal with that.

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January 11th, 2010 by Lisa Francis

Daily News: 11/01

Computing.co.uk – Majority of Wi-Fi points in the UK locked
The UK is trailing the US and many other EU countries in the number of available open Wi-Fi access points, according to research by American firm WeFi.

BBC – How online life distorts privacy rights for all

People who post intimate details about their lives on the internet undermine everybody else’s right to privacy, claims Dr Kieron O’Hara. He has called for people to be more aware of the impact on society of what they publish online.

The Register – Computerworld UK – Apple files patent for thin touchscreen

Apple has filed a patent for thinner, brighter touch-screens for its laptop and mobile devices, such as the iPhone.

The Daily Telegraph – Facebook ‘bra colour’ status update craze ‘raising breast cancer awareness’

A new Facebook craze is sweeping the social networking site, where woman give details of their bra colour, to help raise awareness for breast cancer. Thousands of female users – and some male ones – began updating their statuses on Friday with “beige”, “hot pink” and “crimson red”.

Computer Weekly – IT will be key to retailers’ survival in 2010, says Ovum

IT will play a key role in helping retailers cope with increasing economic pressure in 2010, say industry analysts. UK retail sales are expected to grow by 1.1 per cent this year, with non-food industries experiencing negative or zero growth until 2011, according to Verdict Research.

December 1st, 2009 by Lisa Francis

Daily News: 01/12

Computing.co.uk – Server market shows signs of stabilising, says Gartner
Despite shipments falling 17 per cent and revenue dropping 15 per cent, the global server market seems to be stabilising, according to analyst Gartner.

Computing.co.uk – Malware can be hidden in English language text, says US scientists

A team of US security researchers has engineered a way of hiding malware in sentences that read like English language spam.

IT PRO – Twitter crowned top word of 2009
The Global Language Monitor has announced that Twitter is the Top Word of 2009 in its annual global survey of the English language. ‘Twittered’ was followed by Obama, H1N1, Stimulus, and Vampire. The near-ubiquitous suffix, 2.0, was number six, with Deficit, Hadron – the object of study of CERN’s new atom smasher – Healthcare, and Transparency rounding out the top 10.

IT PRO – Heathrow rolling out facial recognition tech
New electronic border gates are set to be introduced at Heathrow to speed up the process of passing through border control. The new gates will allow travellers over 18 with biometric passports to come back into the UK using facial recognition technology, comparing the picture with that on their passport as well as checking against any internal watch lists held by the UK Border Agency.

IT PRO – Parents call for online privacy lessons
The majority of parents want their children to receive lessons in online privacy, according to survey results released today. The YouGov study, commissioned to form part of the Digital Literacy Report 2009, showed 69 per cent of parents asking for the Government to provide compulsory lessons in school so children understand their online footprint and the effects it can have.

Computerworld UK – Are YouTube and Facebook guzzling your company bandwidth?
Figures uncovered by managed network provider Network Box between July and November of 2009, reveal the enormous impact YouTube and Facebook are having on corporate bandwidth.

July 24th, 2009 by Speed Budapest (Matt)

How to stop your photos from being used in Facebook adverts

Have you noticed adverts on Facebook recently that contain pictures of your friends and family?

The social network had made the decision to pair advertisements with relevant social actions from a user’s friends to create Facebook Ads. This is supposed to make advertisements more interesting and more tailored to you and your friends. But the service is opt-out, not opt-in.

To stop your photos from being used in the way click here to update your privacy settings.