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February 16th, 2012 by

Brands Get Pulses Racing This Valentine’s

Romance is BIG business – the British Retail Consortium estimated Valentine’s Day to be worth more than £1.3bn, offering retailers an incredible opportunity to generate big sales and visits.

However, in an increasingly saturated marketplace, where it’s no longer just the typical card and gift retailer vying for the customer’s attention, brands need to develop tactics that make their product stand out, above and beyond anyone else’s.

Whether you’re looking to engage directly with your audience or hit the headlines – brands need to be creative and take advantage of this lucrative opportunity.

And here’s a quick look at the brands that I fell in love with this Valentine’s:

Asda hits the headlines . . .

Without a doubt, this season’s headline grabbing story goes to Asda. As a business, Asda doesn’t naturally spring to mind when you’re thinking of ways to profess your love to that special someone, but they made a huge impression this Valentine’s by simply offering cost conscious shoppers a first – a 7p card. The economy brand card featured the supermarket’s ‘Smart Price’ logo in a heart shape with the words ‘Be My Valentine’ typed above the trademark green stripe. Inside, featured the tongue and cheek message, ‘My love for you is priceless’.

Asda proved that keeping it simple sometimes does work best. You’d be hard pushed to find a national paper that didn’t pick up on this great product-led story, and by association promoting Asda’s key message – value.

Clintons ‘Sings it with Love’ . . .

As described in this week’s issue of Marketing as being ‘one of the more imaginative Valentine’s campaigns’ (& it just happens to be our client), Clintons opted for a more creative (if not vocal) approach, which incorporated the use of its social media channels to drive the campaign forward. The ‘Sing it with Love’ campaign was brought to life through a Facebook app (and supported by Twitter).

Customers were invited to choose their favourite verse taken from 10 of the most popular Valentine’s cards and dedicate it to a loved one. Eight entries were picked at random and had their chosen verse transformed into a personalised song by the Clintons Choir, who then surprised the loved ones of the winning entries. The pop-up choirs were captured on film, with content being seeded directly to the press and via the brand’s social media channels, including YouTube, where the video has to date received over 9,000 views.

The campaign created genuine engagement with both new and existing customers, whilst also inspiring people to capture and share the sentiment of the key season.

Marketing and Sex Appeal . . .

Ann Summers, the nation’s favourite sex toy and lingerie retailer, ran a multi-channel campaign to find a ‘real women’ to be the face of the brand for Valentine’s Day.

The retailer used their existing social media platforms to launch the campaign and received over 4,000 entries. The 10 finalists were revealed in a steamy advert, screened during the final episode of ITV2’s The Only Way is Essex, and viewers were encouraged to vote for their favourite model via a dedicated website. The competition created a lot of noise both on and offline, and received over 30,000 votes. Student Lucy Moore, was revealed as the winner and new face of the brand in early January. The retailer used images of Moore in its store windows, on the website, and as the front cover star of the Ann Summers Valentine’s Day catalogue.

It’s not the first time we’ve seen a brand use ‘real women’ as the focus of their campaign, but if it’s executed well from start to finish it continues to be a winning formula, as proven by Ann Summers. The multi-layered campaign reached multiple consumer touch points and provided an interesting angle for its first ever TV advert.

February 3rd, 2012 by

Message on a (smoothie) bottle

I’ve always been a massive fan of Innocent – not only does its smoothies taste like pure heaven and help me give the finger effortlessly to the 5 A Day Nazis, but also its so bloody clever about its brand.

Like many, I had my doubts after the firm sold part of its soul (stake) to what critics might call the devil but it hasn’t lost its, well, innocence yet. Even the 2011 AGM meeting sounds like the most fun day ever.

And Innocent is being clever again, this time for Valentine’s Day by launching a new promotion via a dedicated website that allows consumers to create their own ‘Love Label’, print it out and stick it onto a smoothie bottle to give to their special someone. The campaign is being supported by Facebook, Twitter and other online activity.

After choosing your favourite smoothie, you can complete the label by either writing your own message if you feel particularly inspired, or picking one of the not-so innocent messages. The barcode and logo also come in different shapes.

Valentine’s Day is usually the time of the year when most of the brands only seem to be able to come up with PR clichés, ideas that have been done to death or campaigns that offer no link between the season and their product, so it’s refreshing to see a new, original initiative that is both engaging and fits so perfectly with the brand.

Have a try – don’t you love these guys even more now?

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February 18th, 2010 by

Gordon Ramsay, SEO and Valentine’s Day

I vividly remember watching Gordon Ramsay spell out the basics to yet another hapless restaurateur. Between the expletives the point was clear – it wasn’t just about the f**ing food, it was about keeping the restaurant full and operating cost-effectively.

After Valentine’s Day I’d add another point – it’s about the Search Engine Optimisation. I was aware that a new restaurant had opened in nearby Bury St Edmunds (my nearest and dearest had told me), but couldn’t remember the name. Not wanting to give away my plans (or admit to not listening fully) I thought a quick web search would deliver a name or number.

Wrong. Even though the restaurant had a website, searching for Bury St Edmunds restaurants failed to turn it up. Eventually I got a number by cheekily calling a nearby pub for the restaurant name, but it was a time-consuming process. A less determined diner would have gone elsewhere and missed out on what was a very good and inventive meal. So time for restaurants to realise that simply sticking up a website is not enough – you need to plug it into what people are searching for if you want visitors.

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February 8th, 2010 by

Cheap Thrills . . .

As Valentine’s Day fast approaches we’re subjected to the annual display of tacky red balloons, heart shaped confetti and endless boxes of red ribboned chocolates currently setting-up camp in the windows of the all main high-street retailers.

Now I object to spending a small fortune on one day, which let’s be honest is nothing other than a mass marketing ploy by all the major brands to entice us to part with our hard earned cash. So for those of us who aim to beat the credit crunch you’ll be pleased to hear that there’s no need for that annual visit to Agent Provocateur or Hotel Chocolat but instead why not try Poundland.

Poundland which saw a 24% rise in sales last December has launched its first range of Valentine’s adult goodies. If you’re looking to exploit your naughtier side then this kinky collection is right up your street – nipple tassels, poser’s pouches, edible G-strings and chocolate willies are all available at a pound a pop – bargain!!

So if I’m not in on Monday morning it’ll mean they forgot to enclose the key to the red fluffy handcuffs – there are certain things that maybe we shouldn’t scrimp on!

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