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September 30th, 2010 by Wadds

Commonsense media spamming charter aims at industry professionalism

The Media Spamming charter published yesterday sets out basic standards for media relations and the distribution of content. It follows the Inconvenient PR Truth campaign earlier this year and is important for two reasons.

  • It formally acknowledges the need for research, planning and relevance in the PR industry. Planning has for too long been limited to matching an audience to a media category in a database. Mark Borkowski famously said that media databases are the technological equivalent of crack for lazy PRs
  • Secondly, the organisations that represent our industry are working together. The PRCA (Public Relations Consultants Association), the Chartered Institute of Public Relations (CIPR) and the Investor Relations Society (IRS) have drafted the document with the support of the National Union of Journalists (NUJ). It’s in the best interests of the PR industry to be represented by strong organisations and all the better if they share a single voice

Naysayers will claim that the charter is heavy handed and has no real clout. To the first point read the document for yourself and make your own view. And on the second, the PR industry has never had a means of enforcing professional practice through qualification and continuous professional development (CPD). The best we can hope for are robust codes of practice.

September 29th, 2010 by Wadds

Scheduled Tweets break social norms (says network)

Pushing out links automatically via Twitter as content is published using services such as Feedburner has been become accepted practise for Twitter users.

But there’s a new game in town: scheduling Tweets using services such as Hootsuite to be published when you’re busy or on holiday.

It’s a form of automated networking that inevitably limits the opportunity for conversation. I asked people in my Twitter network for their view:

“Personally, I do not. However, I can see how schedules and ‘windows of opportunity’ may not have their openings align.” @briansolis

“No, I don’t schedule tweets. […] seems to be a growing practice; don’t like [it] myself. Something almost mechanical and remote about it turns your own Twitter handle into a marketing channel. Only valid for tweeting from a handle that actually is your marketing channel.” @jangles

“Looked at it once but it seemed too unreliable; what if there was an issue and a schedule tweet went out? I’d look like I was either paying no attention to what’s being said online, or just really inappropriate. [I] would rather do it in real time.” @vikkichowney

“Hate it – it’s mercenary, manipulative marketing at its worst. It’s a social network, not an automated one. People are the beating heart – millions of conversations prompted by an emotional response to a real-world incident or real-world tweet.” @paulfabretti

“Nah can’t be bothered. [I’m] better off saying that I am out for a bit and haven’t got a connection.” @r_c

“I don’t no. Why? [In the] fast moving pace of the network, something written in advance, might not work at a future determined time.” @litmanlive

“It works from a one-way perspective. I do it to keep hits ticking over while I’m too busy or on hols. [You] can’t interact, of course.” @CMRLee

“I don’t – only point I can see is if embargoed news. I auto-publish articles but that’s it. Scheduling seems to go against grain of Twitter.” @JoshHalliday

“Wouldn’t completely rule it out but haven’t felt the need to. My tweets are not that important.” @stedavies

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September 28th, 2010 by Wadds

CIPR (Indian) Summer Social heads to the North-East – 830am, Friday, 15 October

I’m delighted to report that I’m running a workshop on media fragmentation and the future of PR on Friday, 15 October, at the Malmaison, Newcastle, kicking off at 8.30am.

It’ll be based on content collated from the recent CIPR Summer Social series in London and is being hosted by the CIPR’s North-East committee.

Traditional media is fragmenting and social networks are connecting organisations and their audiences in a direct relationship. The editorial, influence and engagement skills of the PR industry mean it has a crucial role at the heart of these changes.

It’s an incredibly exciting time.

But it’s also incredibly daunting. Practitioners must learn new skills and expertise if they want to have a future in the industry. Planning and measurement become crucial disciplines as we seek to influence audiences and digitalisation turns our profession from a craft to a science.

Tickets (including breakfast) are £10 for CIPR members and £20 for non-members, from Sally Keith or 01670 515098 or Sally Pearson on 0191 244 6656.

It’d be great to see you there if you’re based in or around the Newcastle.

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September 28th, 2010 by Wadds

Speed profiled in Rare Business; new book on relationship economy

I caught up with Adrian Swinscoe @adrianswinscore this morning. He’s just written a book called Rare Business. It’s a call to action for managers in the post-industrialised economy that makes the case for the relationship economy based on customer service, people and leadership.

I am chuffed to bits that Speed is one of the companies profiled in the book, in great company alongside Beales Hotels, Brandhouse, Firefish, Happy and Weboptimiser, and others.

September 28th, 2010 by Wadds

Media and PR links: Buy-a-blog, professional institutes and a Twitter twoppelganger

Forbes’ new advertising pitch: wanna buy a blog?
Forbes is selling advertisers blogs that operate alongside other Forbes blogs, according to AdAge. It another attempt by a publisher to develop a profitably revenue stream

Announcing the Reputation Online Effectiveness Award winners
Congratulations to all the winners at the Reputation Online awards last week. Here’s the full line-up

Professional institutes, PR and marketing
Simon Wakeman debates the importance of professional institutes at a time of dramatic change in the marketing and PR industries and makes a personal commitment. Follow the comments for an interesting debate

Me and my twoppelganger
Steve Earl’s Twitter followers are confused as he’s brandjacked by the TV show that shares his Twitter moniker

September 27th, 2010 by Wadds

August ABC data tells story of online media strategies

The latest ABC Multiplatform report, tracking the fortunes of the national media online and in print over the last 12-months, was published last week. Here are the headlines:

  • The report continues the narrative of a decline in print audiences and the corresponding rise in digital audiences
  • All print publications have experienced falls in readership ranging from The Daily Telegraph (-17.33 per cent) to the Daily Mail (-0.03 per cent)
  • The various online strategies (ads, affiliate marketing, paywall, SEO and sponsored content) of each national media publisher are visibly playing out month-on-month in the ABC reports. This blog post describes the various different strategies
  • The online properties for The Financial Times, The Times and The Sun, have all come out of the ABC audit as a result of firewalls
  • All other online properties have seen a rise in traffic in the past 12-months with MailOnline reporting 51 per cent year-on-year to 45 millions viewers per month
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September 27th, 2010 by Wadds

Year-on-year monthly audience figures for online national media properties (source: ABC Multi-Platform Report August)

September 27th, 2010 by Wadds

Average monthly audience figures for Sunday print national media properties (source: ABC Multi-Platform Report August)

September 27th, 2010 by Wadds

Average monthly audience figures for daily print national media properties (source: ABC Multi-Platform Report August)

September 27th, 2010 by Wadds

Guest post: Small changes the PR industry should make to generate SEO revenue

I’ve been debating for the last three-months or so whether the PR industry has missed an opportunity in search engine optimisation (SEO). The rise of a multi-million pound industry alongside the PR industry indicates that this is almost certainly the case.

In the guest post that follows Kelvin Newman, SiteVisibility’s Creative Director, makes the case that SEO offers a revenue opportunity for the PR industry. He’s also the editor of the UK’s most listened to Marketing Podcast (according to iTunes).

Speed has pitched an integrated search and PR planning proposition with SiteVisibility to a handful of prospects. Its early days but the results are promising. As Newman says PR and SEO will almost become the same discipline in the future. PRs take note.

Here’s Kevin.

I’ve got a confession to make; I’ve been a bit of a man on a mission recently, after Stephen invited me along to the CIPR Social media event about PR and SEO, I’ve been blogging over at econsultancy about Whether The PR Industry has Missed the SEO Boat and if  PRs Make Better Link Builders than SEOs.

I genuinely think in the coming years link building and PR are going to overlap so much that it will be hard to distinguish between the two. Though it’s inevitable; it’s not happening quick enough for my liking, hence my recent crusade.

And that’s how we came to this post, I wanted to start a conversation with the PR industry about just how easily they could be making money from link building, and the tiny steps they’d need to make to make huge progress.

Forget press release syndication
Ask some PR people about SEO and they’ll tell you with a smile on their face that they include keywords and links in their press releases with a smug expression because how they’ve mastered Google algorithms.

I hate to burst the bubble but press release syndication never has, and never will, be an essential element to an SEO link building campaign. Optimising them is about low hanging fruit. If they are going online, you’re mad not to be giving them the once over for keywords, but I doubt many link builders would be to distraught if they lost the ability to syndicate press releases.

Where you an add value with press releases is by putting together an amazing story that people can’t help but cover, online or off. Time spent refining that pitch is going to have a much bigger impact on the SEO value than dropping the odd keyword and link.

Your contacts are more important than ever
I like to think of myself as a pretty good link builder who’s helped a number of journalists come up with some tasty online editorial, but like most search marketers I just don’t have the contact book and relationships of a PR pro. The long-lunch may be a long dead myth but you should appreciate that your connections built over years has a huge value.

You understand what pitches work with which journalists, use that experience and get some high quality links pointing at a client site. If they are interested in SEO they’ll quickly appreciate how these links are adding significantly to their link equity and suddenly it’ll become a big part of your brief.

Measure links as well as mentions even if the client isn’t interested in SEO
What if you’re clients are only interested in mentions and don’t care about links? Maybe SEO comes from their I.T budget so links aren’t considered their problem? Doesn’t matter, still report on the natural links your achieving. Clients are coming round to natural search and you have an ongoing record of achieving links you’ll stand a good chance of getting any work as and when it does come to pitch.

Trusted partner
You might not have the need for someone in your team who has search marketing experience at the moment but that doesn’t mean you shouldn’t have someone to turn to who knows what they are talking about. There’s search conferences and events a few times a month, get yourself along, see who sounds like they know what they are talking about and has a similar approach to your agency. Buy them a beer afterwards and you’ll have someone to bounce ideas off in the future.

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