BBC iPlayer gets even better
Personalisation features, integration into social networks, and a new design are all coming to BBC iPlayer next week according to James Hewines, Head of BBC iPlayer

Six steps to social media crisis recovery
Listen, be open, take action, reach out, be consistent and be prepared are the six stages of response to a social media crisis according to We Are Social’s Nathan McDonald

William Hague: Myred in rumour
Mark Borkowski reckons that Hague’s PR press and media team have gone over the top in responding to internet rumours about his sexuality

Social media in a corporate context
I’m chairing the crisis communications panel at Communicate magazine’s conference in Manchester on 19 October

How to land you first PR job
If you’re a recent graduate looking for a job in PR look-up Steve Earl’s series on how to land a job in PR