Creating an emergency notification system in 15 hours
Paul Bradshaw describes how attendees at a recent hackathon created a communication platform that has numerous applications in crisis communications

Book review: The Win Without Pitching Manifesto
A review of Blair Enns’ book Win Without Pitching. Its on my reading list

How Twitter saved my sanity
For now Twitter is a great channel customer service as James Cherkoff relays in tale about his attempts to engage with Thames Water

Publishing possibilities now and beyond: Cuts this deep require model change – and a platform approach
David Cushman on the networked organisation as a model for change and genesis of Big Society