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July 17th, 2009 by Wadds

Lockup your passwords, beware of the cloud

Last week the News of the World came under fire for allegedly hacking the voicemail of public figures in a bit to snare stories. This week Twitter’s business plans are circulating the blogosphere after a hacker cracked the Google Document account of an administrator at Twitter.

Both stories raise the issue of ethics and whether it’s appropriate to publish a news stories based on information sourced by dubious means. But as Broadstuff’s Alan Patrick spotted there’s another issue in play that threatens confidence in businesses services delivered via the internet.

If you store your data in The Cloud, you are far more at risk from these sort of occurrences. Especially if it’s free, as we have noted before the only Service Level at zero cost is zero service, and that if you ain’t paying, you ain’t the customer.”

The BBC’s Rory Cellan-Jones has advice for advocates of cloud based computing on his blog.

Companies promoting cloud computing – from Google to Amazon to Microsoft – are all confident that their systems just cannot be hacked. But if you allow your employees […] to send confidential information on cloud-based e-mail then you’d better make sure their passwords are super secure.

Tighten your passwords and pin codes. You have been warned.

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July 7th, 2009 by Wadds

Journalists: devalued and misunderstood?

Will journalists have a role the future? Chris Anderson speaking at the ICA last week said that he believed that his children’s generation of journalists would be community managers.

I’ve explored this model before – journalists and editors as coaches to amateurs, sharpening content and acting as a filter. I’m a contributor to one such project in the North East.

Anderson is the managing editor of Wired, a publication that like many others has extended its online presence to include contributions from enthusiastic domain experts.

Anderson said that it’s not uncommon for stories contributed by bloggers to get more traffic than those submitted by journalists.

But Wired doesn’t typically pay its non-journalist contributors. Anderson reckons that the reputation and audience is reward enough. He said that he has never had any complaints and has plenty of people keen to sign-up.

It’s freeconomics in action. Except that it isn’t. It is simply exchanging one form of reward (money) with another (profile). As Broadstuff’s Alan Patrick says the contributor still needs a day job to pay their bills.

The Day Job! Of course! Yes, the Day Job is what earns the Real Money. You then use your Free Time to make Free Stuff to sell on the Free World. But if your Day Job is making stuff that people that people are making for free, then what?

This model works for now but it is wholly reliant on the editorial team as custodians of the Wired brand. As soon as standards slip the audience and contributors will follow.

My personal view is that journalism is misunderstood. Robert G. Picard, an authority on the economics of media says:

It is not a business model; it is not a job; it is not a company; it is not an industry; it is not a form of media; it is not a distribution platform. Instead journalism is an activity. It is a body of practises by which information and knowledge is gathered, processed and conveyed. […]

A trained journalist can turn their hand to any story. A domain expert is limited to their personal area of expertise. And then there are good writers and bad.

Education is a critical. Writing style is one issue, but beyond that few bloggers have an awareness of the more sensitive areas of reporting such as copyright, citation, court reporting, defamation, reporting death, fact checking and second sourcing.

By paying limited attention to these journalistic tenets, bloggers risk dressing opinion and speculation up as fact, or worst making a legal blunder. When errors inevitably attract comment or criticism, corrections are made on the fly.

This argument was played out in the New York Times in early June by Damon Darlin who accused bloggers of taking a publish-and-be-damned approach. He received a harsh rebuttal from the blogliterati including Michael Arlington and Jeff Jarvis.

Alan Patrick calls it real time news processing (publish in real time) versus the old model of batch processing (to hit a print deadline).

[…] what is going on here is not journo vs blogger per se. After all, journos have a few news-churning ploys of their own. It’s more a shift of media, from paper to broadband.

Jeff Jarvis celebrates so-called beta journalism and calls time on journalism as we know it.

Online, the story, the reporting, the knowledge are never done and never perfect. That doesn’t mean that we revel in imperfectation. […] It just means that we do journalism differently, because we can.”

Journalism. But not as we know it.

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