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November 30th, 2009 by Wadds

Foursquare touts CRM model: my location based lunch

Location based marketing has been mooted for sometime as the panacea of customer relationship marketing (CRM). Foursquare may just have cracked it and monetised its income stream in the process.

I checked into China Town when I nipped out of the office for lunch and discreetly in the corner of the screen was a link to nearby Hummus Bros. The link had a two-for-one offer for the local Mayor.

wadds

I get to visit a new place for lunch. Hummus Bros get a customer. Foursquare receives ad revenue. Everyone’s happy. If I visit regular and grab the Mayor’s title I’ll be rewarded with discount.

Drew Benvie has posted some ideas for how Foursquare could develop if its builds a critical mass of users and opens up its API.

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