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July 7th, 2009 by Wadds

Journalists: devalued and misunderstood?

Will journalists have a role the future? Chris Anderson speaking at the ICA last week said that he believed that his children’s generation of journalists would be community managers.

I’ve explored this model before – journalists and editors as coaches to amateurs, sharpening content and acting as a filter. I’m a contributor to one such project in the North East.

Anderson is the managing editor of Wired, a publication that like many others has extended its online presence to include contributions from enthusiastic domain experts.

Anderson said that it’s not uncommon for stories contributed by bloggers to get more traffic than those submitted by journalists.

But Wired doesn’t typically pay its non-journalist contributors. Anderson reckons that the reputation and audience is reward enough. He said that he has never had any complaints and has plenty of people keen to sign-up.

It’s freeconomics in action. Except that it isn’t. It is simply exchanging one form of reward (money) with another (profile). As Broadstuff’s Alan Patrick says the contributor still needs a day job to pay their bills.

The Day Job! Of course! Yes, the Day Job is what earns the Real Money. You then use your Free Time to make Free Stuff to sell on the Free World. But if your Day Job is making stuff that people that people are making for free, then what?

This model works for now but it is wholly reliant on the editorial team as custodians of the Wired brand. As soon as standards slip the audience and contributors will follow.

My personal view is that journalism is misunderstood. Robert G. Picard, an authority on the economics of media says:

It is not a business model; it is not a job; it is not a company; it is not an industry; it is not a form of media; it is not a distribution platform. Instead journalism is an activity. It is a body of practises by which information and knowledge is gathered, processed and conveyed. […]

A trained journalist can turn their hand to any story. A domain expert is limited to their personal area of expertise. And then there are good writers and bad.

Education is a critical. Writing style is one issue, but beyond that few bloggers have an awareness of the more sensitive areas of reporting such as copyright, citation, court reporting, defamation, reporting death, fact checking and second sourcing.

By paying limited attention to these journalistic tenets, bloggers risk dressing opinion and speculation up as fact, or worst making a legal blunder. When errors inevitably attract comment or criticism, corrections are made on the fly.

This argument was played out in the New York Times in early June by Damon Darlin who accused bloggers of taking a publish-and-be-damned approach. He received a harsh rebuttal from the blogliterati including Michael Arlington and Jeff Jarvis.

Alan Patrick calls it real time news processing (publish in real time) versus the old model of batch processing (to hit a print deadline).

[…] what is going on here is not journo vs blogger per se. After all, journos have a few news-churning ploys of their own. It’s more a shift of media, from paper to broadband.

Jeff Jarvis celebrates so-called beta journalism and calls time on journalism as we know it.

Online, the story, the reporting, the knowledge are never done and never perfect. That doesn’t mean that we revel in imperfectation. […] It just means that we do journalism differently, because we can.”

Journalism. But not as we know it.

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July 2nd, 2009 by Wadds

Anderson vs Anderson: Freemium and the Emperor’s new clothes

Chris Anderson has been in town this week to promote his new book Free: The Future of a Radical Price. I was in the audience at the ICA this lunchtime with my old pal Ged Carroll (@r_c) to hear him speak.

Anderson denied that his spat with Malcolm Gladwell in response to a dodgy review in The New Yorker on Monday and conducted via the blogosphere was a PR exercise, (both work for Conde Nast) but there’s no doubt that the attention will help drive book sales.

Anderson was keen to get one thing straight from the outset: free isn’t an economic model without money. Instead it describes a transactional relationship where some element is free.

Anderson said that the internet has driven distribution costs down and continues to do so as the cost of storage, processing power and bandwidth halves every 12 months or so. He said that this had led to the freemium model whereby content producers or product developers give away an element of their product for free and charge for a premium version.

He contrasted this with the pre-internet version of free where products are packaged as part of a marketing offer such as buy one get one free (BOGOF), or given away as free gifts.

That there are two distinct models for free and that the internet is a driver for the freemium business model there can be no doubt, but I don’t believe that freemium is as original as Anderson claims.

It’s a technique favoured by drug dealers who hook in victims with cheap deals, the airline industry which discounts flights and then charges premium prices for additional services and retailers who give away samples.

Freemium is a means of promotional marketing designed to stimulate a customer to take action towards a buying decision dressed up as a new economic model. Anderson’s namesake Hans Christian Anderson would call it the Emperor’s new clothes.

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