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March 17th, 2010 by Wadds

Reputation Online on Times Online blocks

Vikki Chowney was kind enough to ask me for my thoughts on the news yesterday that Times Online has blocked Meltwater from spidering its site for her latest article on Reputation Online - Meltwater in a tizz over Times block, but does really anyone care?

Here’s my interview with Vikki in full.

The action by The Times to block News Now and now Meltwater is another example of a publishers setting out the battlelines in the fight to challenge the business model of aggregators and online clipping agency. The move will inevitably hurt Meltwater. Clients rely on it to provide a comprehensive service and a fragmented monitoring service isn’t helpful if you are charged with managing the reputation of a business.

But it’s odd that The Times is taking this direct action against Meltwater and News Now yet News International is not exercising the NLA’s new web clipping license despite being an NLA member. It shows the ongoing turmoil in publishing industry and it attempts to shift from print to online.

The publishing industry is in real pain as it attempts to monetise its content online. Ad revenues have collapsed and circulation figures are down. Publishers are seeking to create new business models around their content online and believe that third parties that generate income from aggregating and monitoring their content should share the income they generate.

Attitudes will change over the next 18 months as newspaper publishers raise paywalls in front of their sites – and news articles are replaced by summaries in Google News searches.

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September 4th, 2009 by Wadds

PR moment: Behind the story – Newspaper Licensing Authority’s new web licence proposals

PRmoment reports today on the PR professionals that are blogging, campaigning and petitioning to fight Newspaper Licensing Authority’s new web licence proposals

[…]

Stephen Waddington, managing director of PR agency Speed, has been stirring up the debate about the NLA’s proposals on Twitter, where there is also a Public Relations Consultants Association (PRCA) Twitter petition for the NLA to scrap these new charges. Waddington has also blogged extensively about the subject.  He says that one of the problems is caused by the NLA not adequately making clear how the new license works, leading to the PR industry becoming fixated with the idea that URLs should not be licensed. He explains: “This issue is not about licensing URLs; the PR industry has jumped on this headline because the NLA has failed to properly explain the issues that its members face, and the rationale of the new licence.”

“The legal argument of commercial versus non-commercial use of web content is sound and the licence stacks up in the context of the social web. If you are scrapping or recording content from a website and not providing links back, you should expect different terms from social web users.”

Waddington believes the problem is that the NLA is attempting to create a licence model too late, and attempting to fit it to a structure that is too large and complex. He says: “Retrofitting a licensing model on an open network is flawed and fraught with loopholes. For example, the NLA isn’t pursuing Google because it claims Google News is not a genuine substitute for a professional media monitoring service, yet in my experience it is the PR industry’s frontline web clipping service.”

Waddington states that self-certification combined with ad hoc audits is the only way that the NLA will be able to enforce the new licensing fee. He concludes: “The web licence will go ahead but technology will ultimately dictate the conclusion of this debate.”

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July 9th, 2009 by Wadds

NLA goes on the defensive over eClips charges as PRCA leads industry fight back

PR Bristol reported today that the NLA is introducing a set of charges for the distribution of newspaper website content for business-to-business. PR Week carried the story at the end of last month.

According to PR Bristol from January 2010 if you circulate a web page to a client both your agency and the client will need to pay the new NLA eClip charge. Clipping agencies will become liable for the cost from September 2009 and are likely to pass on the cost.

In the growing number of comments on the PR Bristol site an unnamed individual from the NLA defends its position.

“Licensing charges will only affect those client businesses who receive and use digital newspaper cuttings as part of their business. If a PR agency systematically monitors newspapers on behalf of a client, this is commercial use of copyrighted material and you need an NLA licence.”

“The NLA estimates that over 95% of PR agencies – if they copy digital content to clients – should see an increase in client copying fees for the inclusion of newspaper web content of less than £100 per year; while the agencies’ own license costs could increase by around 10%, entirely depending on what they do.”

I’ve long criticised the PRCA for its limp approach. But director general Francis Ingram has led the defence of the industry. And he’s having none of it. On his new blog he criticises the NLA for creating confusion and introducing additional cost at a time when the industry is under numerous pressures.

“[…] they’re talking about charging agencies and their clients for URLs. They’re talking about charging PRCA members for directing their clients to the newspapers’ own sites. And then charging clients too. That is simply outrageous. If the newspapers want to make their content available for free, and then live off the advertising revenue, then good luck to them. If they want to charge for web content, then – again-that’s their choice. But charging for links to publicly available, free material is utterly ridiculous.”

I’m all for protecting intellectual property but by any measure this move by the NLA is ill thought out.

At Speed we are increasingly sharing a digital monitoring dashboard with our clients. It’s an open source platform built on Netvibes that sucks in content from across the web – including national newspapers. Will this attract an NLA levy?

When I share the results of Google News search or a RSS aggregator that has pulled in content from national media with colleagues and clients will they need to pay per click?

And what of the future of the Guardian Open Platform? Will its commercial partners now need to pay to republish content?

I think the NLA needs to host a proper debate on this issue.

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