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April 8th, 2010 by Wadds

Durrant’s Jeremy Thompson on the Gorkana deal

Durrants has acquired Gorkana less than five-months after its acquisition of Metrica.

Durrants is a business that under the leadership of managing director Jeremy Thompson has set its sights firmly on modernising the workflow of PR agencies and in-house teams. I caught up with Thompson this morning to ask him about the deal.

The Daily Telegraph is reporting that the deal is worth £20m. How did you arrive at a valuation and what’s the structure of the deal?
We are not sure where The Telegraph got its numbers from but we are not disclosing the consideration. What we will say is that the combined group of Durrants, Metrica and Gorkana will have revenues in excess of £40m and over 5,000 customers. The founders, Alex Northcott and Michael Webster, are staying with the business to help us build the ultimate support service for PR professionals.

What’s your relationship with Exponent?
Exponent Private Equity is our primary investor. They backed a Management Buy out of Durrants in 2006, and have supported us through the latest round of acquisitions including Metrica and Gorkana. They are very supportive of our strategy to grow and transform the business and have helped us make it happen.

What’s the strategy for Durrants with Gorkana and Metrica on board?
Our strategy is to build a unique proposition which combines the 3 market leaders in three key steps of the PR workflow – planning, monitoring and evaluation. We have the pieces, now we plan to put them together and transform the sector. Watch this space.

Have you any more acquisitions planned?
We have now got the pieces we have long identified as being the leaders in this sector. We now need to focus on putting them together to build the killer application. That is going to occupy us for the foreseeable future. So no more planned for now.

How soon can we get an enterprise deal for Durrants, Gorkana and Metrica products and services?
We’re not going to rush to integrate. The key is stability, and to build something really special for the long term. We are very happy to do enterprise deals from day one though, and have already done a number for Durrants and Metrica combined services. So give us a call.

PR spam is a massive issue for the industry at the moment. What are Gorkana’s plans to tackle this?
Getting PRs to engage with journalists in an intelligent way is at the heart of everything Gorkana does. Gorkana works with the PR industry to target journalists with stories and information they want via regular breakfast briefings, networking events and Gorkana features, such as regional mapping and headline coverage, and to help PRs build more targeted media lists. From a technical point of view Gorkana stops duplicate emails being sent to the same journalists and regularly monitors over-sized media lists.  I know it’s an issue that’s close to the heart of Gorkana’s CEO Alex Northcott and he’s keen to engage with the industry and hear about other ways to tackle spam head on.

Is there anything else you want to share with the PR industry?
There is plenty we want to share over the coming months. We really believe that what we’re doing is going to transform our industry. We’ll keep you posted on the journey. This idea emerged from market research, so it is entirely customer driven. We’ll keep engaging with our customers along the way to make sure we’re getting it right. We want to share, and to hear back.

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January 26th, 2010 by Wadds

Gorkana: Borkowski crack comment spotlights serious issue of PR spam

How do you respond when one of the PR industry’s top dogs compares your product to crack? I caught up with Gorkana’s Celina Maguire yesterday to find out.

“Mark Borkowski’s blog is always a good read. While we know he is being tongue-in-cheek when he says Gorkana […] is the technological equivalent of crack […], he spotlights a serious issue.”

“In my previous life as a consumer agency director we sweated over targeted media strategies for every client campaign, and counselled clients that coverage was about quality not quantity. While there was always enormous pressure to get more, our journalist relationships were too precious to risk bombarding them with crap.

“As Mark says in his post, spam could be avoided by using technology with a bit of intelligence and a willingness to listen on both sides. Use a bit of common sense.

“Mark’s blog highlights another issue which I think is making spamming more rife – sloppy or poor PR training. Any consultant knows that playing the numbers game by sending out press releases to a cast of thousands doesn’t constitute a PR strategy, yet this approach still seems to be rife.

“Gorkana seeks to bring PR and journalist communities closer together and help both save time. Our database provides a snapshot of what journalists write on, how they like to be approached, their interests, as well as the best time to make contact. It also lists journalists who do not ever want to be contacted by PRs.

“We also invest in breakfast briefings which bring senior journalists to the PR community so they can hear first-hand what the publication will or won’t cover.

“And from a techical point of view we stop duplicate emails being sent to the same journolists and we regularly monitor over sized client lists. While we aren’t big brother so can’t pull rank if a PR decides to email the world, we are always on the look out for ways to counter rabid spammers.

“Alexander Northcott, Gorkana’s CEO, is keen on a US idea where flaks using the HARO (Help A Reporter Out) system are handed a red card if they bombard journalists with irrelevant releases. Who knows if we’ll go down that route but the point is that we’re aware of the issues and are keen to engage with the industry and find a solution.”

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