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October 26th, 2011 by Wadds

LinkedIn Company Status Updates: engagement not spam

Earlier this month LinkedIn announced Company Status Updates adding a social media feature to company profiles.

This update gives businesses an opportunity to build communities and actively build relationships by posting status updates.

But this function should be used with care to avoid inundating followers with spam. Updates posted to a company page appear in the news feed of followers.

While LinkedIn is a network of professionals it’s still social. Status updates can be used to drive traffic and engagement with your organisation but simply broadcasting messages will result in you losing followers fast.

LinkedIn Status Updates improve the social network’s functionality as a business-to-business tool that can help with sales, audience engagement, media relations, employee engagement, recruitment and even R&D.

PR programmes can make the most of this through an integrated approach that includes blogs, forums, Facebook, Twitter, LinkedIn and other online networks as well as traditional media.

We’ve produced a client briefing paper on how to best use LinkedIn Company Status Updates – please drop me a line if you’d like a copy.

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September 12th, 2011 by Wadds

Stalking: How not to sell via LinkedIn

My personal LinkedIn statistics have soared in the past few days as no less than 20 people from flyer2sales.com have checked out my profile.

The firm offers to help generate sales from Facebook. I’ve clicked on a couple of the profiles and they each contain the same template text and no connections.

Maybe flyer2sales.com is genuinely interested in working with Speed but it has got a funny way of going about it for a social firm.

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March 4th, 2011 by Wadds

Guest post: Eight top tips for graduates looking for a PR job

There can be no doubt that it’s tougher than ever for grads looking for a job in the PR industry. Both Steve and I have blogged extensively on the topic.

Last week I caught up with Ben Smith publisher of PRmoment.com. His site includes an active job board that connects candidates with prospective employers. His view is that despite the tough market it’s easier than ever to get yourself noticed.

In Ben’s own words here are his suggestions for finding a PR job. Its a long post but all of Ben’s points are easily achieved and, apart from your time, are free.

1. Create a LinkedIn page
As a graduate your CV might be quite short, but a LinkedIn profile will increase your “findability”. It also shows that you are thinking about your career and are switched on enough to think about using LinkedIn. You can also link your blog (see point 2) and your Twitter (point 3) feed to your LinkedIn profile. Again this shows you are current and relevant.

You can also join some LinkedIn Groups. These may help you network. Some groups such as the CIPR’s and PRmoment.com’s also have many job vacancies posted on them.

2. Create a blog
Only do this if you enjoy writing, and do bear in mind that good writing skills are still an essential part of being a PR professional. So if you don’t enjoy writing – maybe PR isn’t for you.

The subject matter for the blog doesn’t really matter. A diary format is fine, but make sure it includes your opinions about what is going on around you. A diary of how much you drank this week or how much you love you new boyfriend is unlikely to impress. WordPress is probably the easiest and cheapest way to set up your own blog.

3. Tweet
No one is expecting you to have 5,000 followers, but if have a presence on Twitter it shows you are on the road to understanding it. In addition, by setting up hashtag search terms like #prjobs, you are opening yourself up to a load of PR Job vacancies.

4. Facebook
Remember, we all now have an online footprint, so only talk about stuff that you a comfortable with a potential employer seeing. We all have personal lives and no-one wants to employ a roomful of saints, so just use your common sense on what content you upload.

There are also some decent Facebook PR groups around, some of these are job specific and others like PRmoment.com’s Facebook fan page offer an insight into PR and post the latest PR jobs.

5. Use jobs boards
PR jobs boards are a great way of keeping track of what jobs are out there. Don’t use them exclusively, but you can quickly and easily search for PR jobs that are relevant for you.

6. Apply on spec
The best job I ever had (before I started my own business) was when I applied on spec. In a graduate market it is unlikely that you will be alone in applying to most PR firms, but applying on spec shows initiative and hunger, both attributes that employers will like. A (non-exhaustive) list of PR agencies in the UK can be seen here.

7. Get work experience
In a competitive market like PR this is vital. It shows that you are keen and will give you some valuable on-the-job experience.

There is a palaver in PR right now about unpaid interns. This is a tricky one, but as with most things in life, common sense goes a long way:

  • A full-time long-term (over four weeks) internship without pay means that the employer is taking the piss. Expenses should be paid for any internship.
  • Anything that is less than four weeks and pays your expenses is probably acceptable.
  • If it’s more than four weeks, but for just around one day a week, this is also fine if you are gaining valuable experience. A long-term internship for two or more days a week seems unreasonable.

8. Sign up with up to three PR recruitment agencies
In the UK, recruitment agencies are still a good way of targeting PR employers. But don’t rely on them and don’t register with more than three. Also, make sure you do your research and find a decent PR recruitment specialist. I would always recommend registering with specialist PR recruitment consultant rather than the generalist one.

Remember that the recruitment consultant you register with will potentially be representing you to your future employer. So it’s important you’ve met them and like them. If they can’t be bothered to spend the time meeting you, I’d go elsewhere.

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September 22nd, 2010 by Wadds

Getting ahead on LinkedIn …a few extra pointers from James Fell

James Fell writing on the Wall Blog has developed some of the themes from my LinkedIn workshop last week. One area that really caught my eye are his comments on social connector applications. These are tools that enable you to make connections between your various social networks.

“Stephen mentions about that you can proactively use Xobni, a product that Bill Gates described as “the next generation of social networking” (in 2008), which is probably why Microsoft created Outlook Social Connector (OSC) as new feature offered as part of Office 2010.”

“[It] allows you to collaborate Outlook with not only LinkedIn but Facebook, MySpace and Windows LiveSpaces allowing for a much more rounded social experience connecting directly with your Address Book.”

James also reviews other third party solutions designed to support your LinkedIn efforts.

“One that I recently came across is a company based out of San Francisco called Flowtown, a social media marketing tool that helps businesses transform email contacts into engaged customers. Flowtown analyses your company’s marketing data (by the thousand) to show you who the key influencers across LinkedIn, Facebook and Twitter are online and engage with them accordingly.”

Thanks James. And thanks to Chris Lee for this post which led James to discover my ‘Getting more out of LinkedIn’ slidedeck.

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September 17th, 2010 by Wadds

Getting ahead on LinkedIn – and building your personal reputation

Here’s my presentation from last night’s session at the CIPR Summer Social on LinkedIn on getting the most out of LinkedIn. It includes tips on building your profile, developing your network and how to mine information on the network.

It was great to meet Graeme Anthony. His effort to build his personal reputation using a video portfolio (18,000 views and counting) is inspirational. See what you think.

And if you’re interested in exploring this area more check out Antony Mayfield’s book Me and My Web Shadow.

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September 14th, 2010 by Wadds

CIPR Summer Social: the LinkedIn special

LinkedIn is the Grandfather of social networks. It’s the first place I go to check out new business contacts and prospective candidates. In the last 18 months it has integrated applications such as blogs, Huddle and SlideShare, making it a one-stop address book, personal profile and online portfolio.

As a follow-up to my CIPR Summer Social session on Getting Ahead in Social in August I’m running a follow-up on LinkedIn this week.  The session will cover tips on building a profile and personal portfolio. We’ll look at how to build a network, linking with other social networks and explore how to get the most from groups.

The session kicks-off at 5pm at the CIPR, Russell Square. Its £10 on the door to cover cost the cost of a couple of beers. Please sign-up here, on LinkedIn of course, if you’re planning on coming along.

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September 2nd, 2010 by Wadds

Five ways of promoting an event via LinkedIn

  1. Create an event on LinkedIn using the event application
  2. Share the event with your contacts using the LinkedIn event application
  3. Consider creating a LinkedIn ad about your event using the LinkedIn event application
  4. Share details of your event with relevant groups of which you’re a member (but don’t spam)
  5. Ask people in your company to help promote the event using their status update messages and other social networks such as Twitter
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August 6th, 2010 by Wadds

Getting ahead and getting hired in social media and digital PR

I ran a workshop last tonight as part of the CIPR Summer Social series on building your personal reputation online. It’s never been easier to manage your personal reputation by building networks and publishing your work.

Here’s the deck.

It kicks with an audit of your online reputation or web footprint and then describes how to create profiles on LinkedIn and Twitter, build networks and publish content. It includes case studies from people that have used social media to build their personal profile and secure jobs and concludes with a discussion about dealing with less favourable content.

I’ve pulled examples and case studies from around the social web and am grateful (pause for breath) to Ben Cotton, Carolyn Mendelsohn, Jed Hallam, Josh Halliday, Laura Tosney, Matt Watson, Mike Litman, Neville Hobson, Phil Sheldrake, Shel Holtz and Stephen Davies.

I’ll follow with a blog post next week with personal recommendations from some of this gang about how they’ve used social media to build their personal reputation.

If you’re interested in exploring this topic further I recommend you check out Antony Mayfield’s Me and My Web Shadow: How to Manage Your Reputation Online.

Steve’s up next week at the CIPR Summer Social series on word of mouth.

April 15th, 2010 by Wadds

Five minutes with Mayfield: syncing personal networks

Here’s Me and My Web Shadow-author Antony Mayfield on how he uses difference networks including Facebook, LinkedIn and Twitter, and makes connections between each. Antony has created a category on his blog for updates about the book.

How do you segment personal networks on Facebook versus LinkedIn versus Twitter?
This is different for everyone, and people need to work out what works for them based on what’s useful for them and those in their networks.

What works for me is:

  • Facebook: Is a personal space for me, mainly for friends and family. I restrict what people see about me and things I post there beyond that network of people, partly for privacy, but mostly so that I don’t have to feel too self-conscious about posting endless updates about family life, running, or whatever, which will be boring or even irritating to many people in that volume. Colleagues and acquaintances that I “friend” on Facebook see some content, but not everything – this isn’t a business networking space for me. It feels a little harsh dividing out people into groups or degrees of closeness, but it is necessary to do so in order to make the network useful for you and them.
  • Twitter: Twitter is a very special network for me. It’s mainly for sharing thoughts about what is happening right now and getting those amazing moments of serendipity when someone posts a link or a thought that is precisely relevant to me in that moment. How I manage this network is simple: I follow people who are interesting to me at that time, and unfollow those who seem to be less relevant at the moment. I allow anyone except blatant spammers and bots to follow me (I block them) and try hard not to be offended if they unfollow me – appreciating that I might not be useful to them right at that moment.
  • LinkedIn: As my blog is my public notebook, LinkedIn is my public contact book, biograph  and a functional, business networking space. I don’t cross-post to Twitter as I don’t think most people hang out there like they do in Facebook or Twitter as much and the volume of posts would be irritating. I’ll connect with anyone who seems interesting and relevant, but mostly people who I have met. There’s no real need to segment networks in this space, beyond giving endorsements only to people I have actually worked with and not connecting with people I have reason not to trust.

Should bloggers exercise caution in promoting their content across different networks, based on audience?
It’s a matter of taste and social sensibilities really. “If in doubt, pull don’t push” was a mantra in the social media team at iCrossing for a while, meaning yes, be cautious, because if you don’t understand a network or a space properly a clumsy promotion could do more harm than good for your reputation. Better to earn attention and pull in attention via recommendations, links and most of all by developing good, durable networks of likeminded people.

That’s not to say don’t be pushy – most commentators on a post on Mashable I wrote recently were promoting a site, service or book related to the topic – so I guess that is acceptable in that space. Some of them were certainly useful to me and no one in the Mashable community saw fit to challenge them.

What’s your view of syncing status updates between Facebook, LinkedIn and Twitter?
For some people this works well. They tend to be people who are happy living very open lives online. Like a lot of people, I choose to divide those networks a little.

I cross-post manually between these three networks when I think there is something. That’s actually not that often. I like to like status updates on LinkedIn for a while, for instance, and it will usually be something about a work related event, or a trip I am making that might be useful to people in that work-focussed context. Also, I think my less social media focussed friends and family in Facebook would get irritated by the frequency and content of my Twitter posts.

Again, though – how you manage this is based on how it works for you and what is useful.

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April 13th, 2010 by Wadds

Five minutes with Mayfield: common names in networks and Google’s appetite for personal data

I caught up with Antony Mayfield after reading his recently published book: Me and My Web Shadow. He kindly agreed to talk further about some of the issues covered in the book.

Over the next few days I’ll post his comments on dealing with common names in networks, duplication in networks, syncing updates between personal networks and web serendipity.

Antony has created a category on his blog for updates about the book.

How do you manage your web shadow if you’ve got a common name such as John Smith?
The most important question to ask is: can people find me when they want to? What will they do when they are looking for John Smith? Well, most of us would start adding keywords to Google searches like your job, companies you have worked for, where you have lived. John Smith may not appear in the top results for his own name, but he should appear for “John Smith Acme Widgets Ltd”. Making sure a current photo of you is on your LinkedIn, Google and personal websites is also going to help make sure people don’t miss your profile or mistake someone else for you.

When establishing your web presence – personal website, social network profiles – it is important to make sure they include some of these keywords that are part of how people will want to find you. You might also think of adding addresses to your website and key profiles (LinkedIn and Twitter for work) and other places on your emails, both personal and corporate accounts so people can by-pass Google when they want to find out more about you.

The other thing to think about it is making yourself stand out from the crowd a little. Many people use a common name for their Twitter profiles and the like that is specific to them (for instance, Wadds). Keep that consistent (and your avatars/profile pictures) so it will be easier for people to recognise you in different networks.

Should we be concerned that Google is recording our every interaction on the web?
First of all, we should be aware that this is happening, and not just with Google either. Although people who work with the web a lot know this, many people don’t understand how much data is being gathered by them.

Google itself is a benign guardian of our personal data and the pay-off of free services and access to their technology seems to be a deal most of us are happy to make for the moment. The fear some rightly have is about who will have access to that data in the future? What will Google be like in 20 years time and who will own it? This is an important and ongoing debate.

Eric Schmidt, Google’s COO, says that the company would like to make it possible for people to take all of their search data with them – it would be good for Google to make it clear that we can all have access to and the right to delete all of our own data if we wish. As the volume and importance of the personal data held by Google (and others) grows, I would like to see them staying ahead of both governments and citizens in putting in governance structures and safeguards against abuse. They have to keep earning our trust.

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