March 9th, 2010 by Wadds

University of Cardiff digital communication masterclass: media trends and PR skills

PR is the management of reputation. That used to exclusively mean using media relations to build trust between an organisation and its audiences.

But traditional media is in turmoil: ad revenue is at an all time low thanks to the recession and the internet has reduced the cost of publication and distribution to almost zero.

The rise of social networks has led consumers to fundamentally change their media consumption habits. Consumers are becoming contributors.

The impact on the PR profession has been dramatic. Command and control media relations no longer works and increasing brands are building direct relationships with their audiences using compelling content and story telling.

These changes formed the core of a guest lecture I gave on digital communication to the International PR MA course at the University of Cardiff yesterday.

The slidedeck cites five trends in the media and the rise of social media – and five areas where I believe PR professionals need to skill-up as a result.

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March 2nd, 2010 by Wadds

Future of media according to Sorrell

Sir Martin Sorrell shared a three-point prediction for the future of media with the audience at the FT Digital Media & Broadcasting conference this morning.

  • Consumers need to pay for content. You cannot sustain an online media property on an advertising model alone
  • Consolidation among media outlets will result as publishers continue to test different payment models to varying degrees of success
  • Finally, society at large will need to decide what it wants the future of its media landscape to look like and what determine what alternative funding mechanisms are appropriate
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February 1st, 2010 by Wadds

The Independent’s pricing-model for print copies of web articles

I’ve just spotted that The Independent is taking a proactive approach to charging for the commercial use of its online content. Users are offered a menu of options when they print an article from the online edition of the newspaper.

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January 23rd, 2010 by Wadds

Book reviews: Advice for Multimedia Journalists and Newsgathering for Hyperlocal Websites

I’ve discovered two e-books this week that should be a must read for any PR that is keen to understand how the remit of a journalist is changing and to gain an insight into the future of regional media.

Both books are written by London-based journalist Adam Westbrook, a City University graduate that has worked in Ghana, Iraq and the UK.

In Advice for Multimedia Journalists (free PDF download) an ebook created from a series of original blog posts, Westbrook spells out the opportunity for journalists created by the upheaval in publishing and distribution.

In the digital age journalists need to be brands in their own right. There is little room for humility. Westbrook says that journalists must overcome the discomfort of blowing their own trumpet quoting SEO specialist Brian Clark, “if people think you’re important, so will Google.”

Diversification is the key combining skills such as copyrighting, photography, video production and web design with journalism to create a portfolio career. Westbrook provides insights into each area as a means of generating an income.

In Newsgathering for Hyperlocal Websites (£7.99 PDF download) Westbrook tackles the rising genre of hyperlocal blogs and describes how to set up a hyperlocal blog, create a newsroom and describes the process of newsgathering and reporting.

The basic skills of a journalist have changed little despite the upheaval in the media. Much of the craft such as maintaining a news diary, digging out news from local sources and on-diary versus-off diary that Westbrook shares would have traditionally been taught on a NUJ training course.

Westbrook spells out the technical skills needed to set up a hyperlocal site, signposting sources of further information and sharing tips for automating much of the news gathering process. His sections on web mining for stories and Freedom of Information requests would provide a near constant news stream for any hyperlocal site.

Westbrook makes clear his attitude to PRs that fail to understand the remit of hyperlocal media and pitch inappropriate stories. But then regional media has long been poorly served by the largely London-based PR industry. PRs need to work out how they can best embrace the emerging segment that is hyperlocal media.

Westbrook is clearly a talented journalist with an entrepreneurial flair that has a bright future whatever the future of journalism.

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January 21st, 2010 by Wadds

How do you make online journalism pay?

The answer is that you can’t easily. But here are the headlines from the National Union of Journalism’s New Ways to Make Journalism Pay conference last week according to Conrad Quilty-Harper at the Online Journalism Blog.

nuj-on-future-of-journalism

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January 11th, 2010 by Wadds

Why doesn’t mainstream media make more use of Flickr and YouTube for newsgathering?

With the UK gripped by arctic conditions last week there was an almost blanket appeal by almost media outlets for photos and videos.

Yet a visit to Flickr or YouTube would provide any researcher or journalist with a stream of Creative Commons output tagged by location that could be incorporated within their news reporting.

But to date mainstream media has made limited use of social network as a newsgathering source.

One exception is Trinity Mirror owned ncjMedia which has created a Flickr group that it uses as a source of reader images for The Journal’s Your Place Northumberland project.

So why doesn’t mainstream media make greater use of Flickr and YouTube for newsgathering?

Ged Carroll suggested to me over the weekend that mainstream media sourced user generated content (UGC) direct as it was a means of engaging directly with its audience.

Craig McGill said that he thought that mainstream media didn’t make greater use of UGC social networks as it is reluctant to credit third part sources – and that understanding of Creating Commons was limited.

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January 5th, 2010 by Wadds

Flat Earth News story as “arctic” conditions head south

In a demonstration of Nick Davis’ Flat Earth News and the differences between regional and London based reporting the media is getting overexcited by the prospect of a flurry of snow heading south.

Broadcasters, nationals and wires are all leading with arctic predictions for the next 48 hours. Yet according to AccuWeather it is currently 2ºC in London and - 21ºC in Antarctica. All sense of perspective has been lost our predominately based London media.

Much of the north and Scotland has had snow on the ground for the last three weeks. We’ve had snow on the ground at home in Northumberland for more than three weeks.

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November 30th, 2009 by Wadds

Must have handheld for 2009

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October 16th, 2009 by Wadds

Greenbang.com sets out manifesto for PRs: news not nonsense

I caught up with Greenbang.com’s Dan Ilett this week for breakfast. He’s a journalist and entrepreneur that is building a great business.

But he’s pissed off with PR people asking for stuff for free. It seems that PRs are starting to confuse the line between blog and commercial media outlet.

Earlier in the month Ewan MacLeod wrote an article on the site about how PRs representing EDF and Shell had sought favours.

“Burston Marseteller (Shell’s PR company of choice) [emailed] asking if we’d be interested in a) providing feedback on [its] videos) and b) posting the videos here on Greenbang.”

This was followed in short order by a request from Lexus PR, the communications firm for energy giant EDF for Greebang to host PDFs on carbon management and energy buying.

I suggested to Dan that he follows the lead set by publications such as Techcrunch and sets out his rules of engagement with PR people in clear terms.

He’s since published a manifesto: embargos, freebies and paradigm shifting bollocks are out and valuable business news is the order of the day.

PRs be warned.

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October 5th, 2009 by Wadds

Economist correspondent on changing media habits

Economist US West Coast Correspondent Andreas Kluth observes how his media habits have changed during the last three years in a post on his Hanibal blog. He wrote the post as an evaluation of an Economist special report on the Future of the Media that he wrote in 2006.

Kluth identifies three “layers” of media that he consumes:

  • Professional media
    The Altantic and New York Times on a Kindle for “global headlines and mass market news.” Various “publications and blogs including sources not traditionally considered news” via an RSS reader
  • Social curation
    Online and offline friends have become media editors pointing out interesting content via email, blog comments and Facebook
  • Intimate media
    Content produced by family and intimate friends that by its nature is intended for a tiny audience

It’s a neat summary of how our appetite for media is increasing and how technology is providing the means to edit and filter. In his post Kluth concludes that there is no crisis in media – and that as “one media era of media ends, another [is] starting.”

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August 31st, 2009 by Wadds

Robert Peston’s manifesto for public service journalism

According to The Guardian’s Media Monkey James Murdoch and Robert Peston engaged in a spat following Murdoch’s MacTaggart Lecture on Friday evening at the Edinburgh International Television Festival.

Peston had the opportunity to formally respond when he delivered the Richard Dunn Memorial Lecture the following afternoon, although he claims in the text of his speech that he didn’t alter the text following Murdoch’s blast at the BBC.

Peston made four points in his speech called ‘What future for media and journalism’:

  • The traditional business model of news providers is broken and needs to be “overhauled”
  • In a 24/7 digital world, individual news organisation may be less powerful than they were, but content and its creators are king
  • Digital requires journalists to work multi-channel – TV, radio, online and print
  • Democracy demands “a choice of high-quality news providers which are confident in their ability to explain complex important issues in a clear and accessible way”

No one in the media industry could find fault with the first three points. The fourth forms the genesis of the row between Murdoch and Peston. But even here Peston appears to find common ground with Murdoch.

[…] I completely understand why James Murdoch has argued that the BBC’s online news service looks like state-subsidised unfair competition. Much of the private sector sees the BBC as crowding out legitimate commercial players.

But Peston has a counter argument. He says that while a fair commercial market is important, so too is the fair distribution of knowledge and information. “Should we be relaxed if ‘can’t pay’ means ‘can’t know’?” he said.

Its an argument that returns to the core tenents of the BBC Charter.

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August 29th, 2009 by Wadds

MacTaggart lecture: BBC vs News Corporation in the war for online news

James Murdoch set out the battle lines for the future of online news in his MacTaggart lecture at the Edinburgh International Television Festival 2009 last night.

“As Orwell foretold, to let the state enjoy a near-monopoly of information is to guarantee manipulation and distortion,” he said. The next 18 months will almost certainly see the closure of a number of major national and regional titles close. Circulation and ad revenues are falling.

Newspapers need to start charging for their content on the web. But in the short term this could hasten their demise driving traffic to sites that don’t charge notably the BBC.

“Dumping free, state-sponsored news on the market makes it incredibly difficult for journalism to flourish on the internet. Yet it is essential for the future of independent digital journalism that a fair price can be charged for news to people who value it,” said Murdoch.

The BBC is distorting the market for online news as it will never charge for its content because of its funding structure.

The full text of the MacTaggart lecture is posted on Broadcast’s web site.


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August 29th, 2009 by Wadds

Future of print media on Sky News

I did a slot on Sky News yesterday about the future of print media. Here’s a follow-up article that I wrote for the Sky web site that discusses the commercial pressures in the UK newspaper industry, the prospect of charging more for internet news content and the future of the TV licence in the UK.


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August 27th, 2009 by Wadds

Local bloggers need anonymity and legal protection

My blog post comparing the role of the journalist with that of a local blogger triggered intense discussion in the comments.

I’m signed up as a contributor to a project in the North East and said that as a member of a community there are absolute no go areas as I need to stay on friendly terms with neighbours.

The post has attracted comment from several hyper local bloggers contributing to projects through the UK and further afield. Almost all are concerned about personal exposure and the lack of backup both in terms of the support of a newsroom and the legal infrastructure of a publisher.

Have a read if you get chance. There is no doubt hyper local media is viable and that local bloggers are able to provide the content and reach of a regional newspaper but the issues of personal anonymity and legal protection need be tackled.

Related posts:

Why local bloggers may never compete with local media – 12 August, 2009
Journalists: devalued and misunderstood?
– 7 July, 2009
The Newcastle Journal’s hyperlocal project (and a new channel for chicken updates)
– 24 June, 2009
Trendwatch: Hyperlocalism
– 28 May, 2009


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July 10th, 2009 by Wadds

Dustbin eye view of journalism

As a journalist Steve Earl did his fair share of doorstepping and dustbin scavenging during the early 90s. Sometimes the role of a journalist investigating a big story skirts close to the tolerance of the law.

Details of how the mobile phones of people in the public eye were allegedly “hacked” by journalists at News of the World as reported by the Guardian today remain undisclosed. But one of the questions any ongoing investigation will no doubt ask include whether what is claimed to have happened was hacking per se, and whether it broke any laws.

Without making any inference whatsoever on the allegations currently facing individuals at the News of the World, here are some possible ways that an individual could conceivably, if they were so minded, get information from mobile phone services:

  • Bug on the handset – unlikely that anyone would go this far and difficult to implement en masse anyway
  • An intercept during the conversation – difficult and expensive, requiring military-level expertise
  • Phone company insider – paid to listen-in or record calls, or provide access to voice packets or voicemail files
  • Voicemail hacking – each network has a default voicemail pin. If you don’t change your pin, your messages could be hacked anytime your phone is switched off or you miss a call. You could call this hacking, but it could be viewed as the equivalent to leaving a window open

Two things surprise me about this case: how quick other publishers have been to turn on News International, publisher of The News of the World, The Sun and The Times, and that journalists at the News of the World would risk using such a tactic after seeing a colleague and private investigator jailed for a separate but phone-related incident in 2007.


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