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January 27th, 2010 by Wadds

“Twitter followers: just say no to auto, mate” – article for Reputation Online

I’ve spent the last few days researching a story for Reputation Online on mechanical networking. The article has been published this morning.

My motivation was simple. Two weeks ago I was pissed off when I learnt from a prospect that a rival agency had touted mechanical networking as a means of quickly building a guaranteed following.

I’ve tried insofar as is possible to bring my journalist training to bear and report with impartiality; without sounding overly pious I hope that I’ve succeeded. It’s an important issue.

Thanks to David Cushman, Ian Brodie, Mat Morrison, Michael Litman, Milo Yiannopoulos, Paul Fabretti, Robin Grant, Simon Collister and Tim Hoang for their help. I’ve only managed to fit a fraction of their comments into the final article.

David has posted his interview in full on his blog: Why I hate automation in human communication.

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September 16th, 2009 by Wadds

Predicting PR outcomes

Image representing Porter Novelli as depicted ...
Image via CrunchBase

Porter Novelli’s Tim Hoang has written an inspiring blog post this afternoon about network theory and its implication on PR planning. It’s more than 3,000 words long and is hard going in parts but is well worth reading.

Tim pulls together several aspects of network and communication theory and demonstrates how it is possible to plan and deliver predictable outcomes. He cites the example of a Facebook fan site and retrospectively shows how sign-ups follow a mathematical model.

It’s an important shift for the PR industry. Finally thanks to digital techniques we are able to take our place alongside other marketing discipline in being able to deliver and cost predictable outcomes.

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